Bilingual Clinical Assistant
About The Position
Planned Parenthood Association of Utah (PPAU), a nonprofit family planning agency providing sexual and reproductive healthcare, advocacy, and education, is hiring a full-time Bilingual Clinical Assistant for its West Valley Clinic. This 40-hour-per-week, benefits-eligible role supports clinical and administrative functions in a team-based setting. The assistant helps provide high-quality healthcare and a positive patient experience, shares accurate information about services and care options within their training and scope, and supports clinic operations and the training of team members, interns/externs, and volunteers. The role involves patient-facing education and support, assisting medical providers, performing phlebotomy and specified laboratory work for abortion services, and completing office, recordkeeping, financial, and facility duties. Candidates must speak English and Spanish; Spanish proficiency is assessed by an exam, and passing it increases hourly pay by $1. PPAU describes its workplace as compassionate, collaborative, inclusive, and committed to serving diverse communities.
Requirements
- High school graduation or equivalent.
- Bilingual English/Spanish speaking ability is required.
Nice To Haves
- Two years of clinical experience preferred.
- Experience in a medical center setting.
- Education in a medical area or family planning preferred, but not required.
- Computer competency preferred.
Responsibilities
- Communicate with clients in a nondirective manner about options in the event of an unintended pregnancy and make referrals based on their needs.
- Complete clinic opening, closing, maintenance, and cleanliness tasks as scheduled.
- Perform routine office duties, including answering telephones, scheduling appointments, providing referrals, explaining and collecting fees, and entering client information into the computer.
- Maintain client records and laboratory results and ensure accurate entry of information into the computer system.
- Interview clients using client-centered education methods to obtain medical histories and provide client education.
- Provide factual, unbiased information about FDA-approved birth control methods and abortion to clients, in accordance with PPAU policy and medical guidelines.
- Assist medical providers in examination rooms.
- Explain the difference between medical and surgical abortions.
- Perform phlebotomy and specified laboratory duties for abortion services, including processing products of conception.
- Keep the medical office clean and appropriately stocked with equipment and supplies.
- Help train team members, interns/externs, and volunteers.
Benefits
- Affordable medical and dental benefits, including family coverage and employer premium sharing.
- Voluntary vision insurance.
- Pet insurance.
- Accident and identity protection benefits.
- Company-paid $150,000 basic life insurance.
- Company-paid short-term and long-term disability coverage.
- 403(b) and Roth plans with a 4% employer match.
- Generous paid time off.
- 13 paid holidays, including a floating holiday and a birthday holiday.
- Free CALM App subscription.
- Eight weeks of 100% paid parental leave after one year of service.
- Unlimited access to the Employee Assistance Plan (EAP).
- Option to purchase critical illness insurance and additional life insurance, including spouse and child coverage.
- An additional $1 per hour after passing the Spanish proficiency exam.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
