Clinical Medical Assistant (Bilingual Spanish)

VIPcare•Orlando, OK

6d•$18 - $25

About The Position

The Clinical Medical Assistant provides clinical and administrative support to deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front office operations. This safety-sensitive role involves direct patient care, medication administration, and clinical responsibilities requiring accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The position serves patients aged 65 and older in a primary care setting and requires bilingual Spanish skills. The Medical Assistant supports patient care, clinical procedures, documentation and care coordination, administrative operations, and a positive patient experience.

Requirements

High school diploma or equivalent.
Bilingual Spanish.
Current CPR/BLS certification, or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records.
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Appreciation for cultural diversity and sensitivity to the needs of Medicare and other patient populations served.
Reliable transportation to consistently report to scheduled work locations and shifts.
Ability to perform clinical physical activities, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and extended sitting or standing as operational needs require.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Visual acuity and hearing, with or without reasonable accommodation, sufficient to perform essential job functions safely.
Ability to operate standard office equipment, computers, telephones, and clinical devices.

Nice To Haves

Completion of an accredited Medical Assistant program or equivalent certification, such as CMA, RMA, NCMA, or CCMA.
At least one year of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome and prepare patients for provider examinations by obtaining and documenting relevant health history and other clinical information in the electronic medical record.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms for provider visits.
Assist providers during examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care as directed.
Provide compassionate and professional service that promotes a positive patient experience.
Administer oral and injectable medications, immunizations, and treatments as directed by providers and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy and prepare specimens for laboratory testing.
Perform CLIA-waived laboratory testing according to established procedures.
Conduct in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
Perform PT/INR testing using approved equipment and glucose testing using a glucometer.
Complete laboratory quality controls and maintain required testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies used, and telephone encounters in the EMR.
Complete inbound and outbound patient communications, including appointment and medication reminders, transitional care management outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, documentation of completed services, and care coordination.
Maintain patient medical records according to organizational policies and HIPAA requirements.
Answer incoming calls, greet patients, schedule appointments, handle registration and check-in/check-out, process referrals, coordinate prescription refills, and route inquiries.
Monitor medical supply, pharmaceutical, and disposable clinical item inventory and assist with ordering.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front office personnel to support efficient clinic operations.
Perform other duties as assigned.