Medical Assistant (Bilingual Spanish)

VIPcare•Cypress Gardens, FL

1d•$18 - $25

About The Position

The Medical Assistant provides clinical and administrative support to deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the role prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front office operations. This safety-sensitive position includes direct patient care and medication administration, requiring accuracy, professionalism, and attention to detail. The Medical Assistant supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The role includes collecting and documenting patient histories and vital signs; preparing patients and rooms; assisting with examinations, treatments, and procedures; administering medications and immunizations as permitted; performing phlebotomy, laboratory testing, and in-office diagnostics; and maintaining clinical documentation, equipment, supplies, and infection-prevention standards. The Medical Assistant also supports patient communications, care coordination, Annual Wellness Visits, preventive care outreach, and front office operations. This position reports to the Office Manager. It requires bilingual Spanish, a high school diploma or equivalent, and current CPR/BLS certification or certification obtained within organizational guidelines. The position offers a Monday–Friday schedule with no weekends or on-call duties.

Requirements

High school diploma or equivalent.
Bilingual Spanish.
Current CPR/BLS certification or obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural sensitivity and appreciation for the needs of Medicare and other patient populations served.
Ability to perform the physical activities required in a clinical environment, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and clinical procedures requiring manual dexterity.
Ability to lift, carry, push, or move medical equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods based on operational needs.
Visual acuity and hearing, with or without reasonable accommodation, sufficient to safely perform essential job functions.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program and certification such as CMA, RMA, NCMA, CCMA, or equivalent.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome and prepare patients for provider examinations, obtaining and documenting relevant medical, medication, allergy, history, and preventive care information in the EMR.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms for provider visits.
Assist providers during examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care as directed.
Provide compassionate, professional service that promotes a positive patient experience.
Administer oral and injectable medications, immunizations, and treatments as directed and as permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy and prepare specimens for laboratory testing.
Perform CLIA-waived laboratory testing and in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
Perform PT/INR and glucose testing using approved equipment.
Complete laboratory quality controls and maintain required testing logs.
Clean, disinfect, and sterilize reusable instruments and properly dispose of contaminated materials in accordance with infection-prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters in the EMR.
Complete patient communications, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, and documentation of completed services.
Participate in care coordination activities and maintain patient records in accordance with organizational policies and HIPAA requirements.
Manage front office tasks, including answering calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor medical, pharmaceutical, and disposable clinical supply inventory and assist with ordering and inventory maintenance.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front office personnel to support efficient clinic operations.
Perform other duties as assigned.