Bilingual Clinical Assistant
About The Position
Planned Parenthood Association of Utah (PPAU), a nonprofit family planning agency providing sexual and reproductive healthcare, advocacy, and education, is hiring a full-time Bilingual Clinical Assistant for its South Jordan Clinic. This team-based position supports clinical and administrative functions, including patient care, financial and clerical tasks, facility upkeep, and training team members, interns/externs, and volunteers. The assistant provides accurate information about PPAU services, resources, and care options within their training and scope, and helps deliver high-quality healthcare and an excellent patient experience. The role requires English/Spanish bilingual communication. The position is 40 hours per week and eligible for full benefits. The listed salary is $20.43 per hour; after passing the Spanish proficiency exam, hourly pay increases by $1.00.
Requirements
- High school graduation or equivalent.
- Bilingual English/Spanish speaking ability is required.
Nice To Haves
- Two years of clinical experience preferred.
- Experience in a medical center setting.
- Education in the medical area or family planning preferred, but not required.
- Computer competency preferred.
Responsibilities
- Communicate with clients in a nondirective manner about options following an unintended pregnancy and make referrals based on each person's needs.
- Complete clinic opening, closing, maintenance, and cleanliness tasks as scheduled.
- Perform routine office duties, including answering phones, making appointments, providing referrals, explaining and collecting fees, and entering client information into the computer.
- Maintain client record systems and lab results, ensuring information is entered accurately into the computer system.
- Interview clients using client-centered education methods to obtain medical histories and provide client education.
- Provide factual, unbiased information about FDA-approved birth control methods and abortion services in accordance with PPAU policy and medical guidelines.
- Assist the medical provider in examination rooms.
- Explain the differences between medical and surgical abortions.
- Perform phlebotomy and laboratory duties for abortion services, including processing products of conception.
- Keep the medical office clean and appropriately stocked with equipment and supplies.
- Help train team members, interns/externs, and volunteers.
Benefits
- Affordable medical and dental benefits, including family coverage and employer premium sharing.
- Voluntary vision insurance, pet insurance, accident coverage, and identity protection benefits.
- Company-paid $150,000 basic life insurance.
- Company-paid short-term and long-term disability coverage.
- 403(b) and Roth plans with a 4% employer match.
- Generous paid time off.
- 13 paid holidays, including a floating holiday and a birthday holiday.
- Free CALM App subscription.
- Eight weeks of 100% paid parental leave after one year of service.
- Unlimited access to the Employee Assistance Plan (EAP).
- Option to purchase critical illness insurance and additional life insurance, including spouse and child coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
