Clinical Services Rep. Medical Assistant (Market Common)
About The Position
Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support clinic operations in a fast-paced, team-oriented clinical environment. The position is full-time, with three 12-hour shifts from 8 AM to 8 PM and no overnight shifts. The Medical Assistant may travel to other Prisma Health Urgent Care locations as required to support staffing and operational needs. The role includes preparing patients for examinations and treatments, performing triage and taking vital signs, collecting and documenting patient history in the EMR, collecting routine laboratory specimens, administering medications and non-intravenous injections, and performing clinical procedures such as starting IVs, placing catheters, and splinting. The Medical Assistant also supports Occupational Medicine services, maintains regulatory compliance, performs administrative tasks, and helps oversee quality assurance and laboratory requirements.
Requirements
- Must be certified or registered as a Medical Assistant through an accredited organization, such as AMT for RMA/NHA or AAMA for CMA.
- Proficiency in venipuncture, injections, and clinical procedures.
- Experience using Electronic Medical Records (EMR) software.
- Ability to work 12-hour shifts, weekends, and holidays.
- Positive, proactive approach to patient care and collaboration.
Nice To Haves
- One or more years of healthcare experience is preferred, though outstanding new graduates may be trained.
- Urgent care or emergency room experience is a plus.
- Experience with EPIC is preferred.
Responsibilities
- Prepare patients for examinations and treatments, helping ensure they are comfortable and informed.
- Perform triage and accurately take vital signs.
- Obtain and document detailed patient histories in the Electronic Medical Record (EMR) system in a timely manner.
- Collect routine laboratory specimens, including blood, urine, and oral swabs.
- Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
- Start IVs, place catheters, and perform splinting when necessary.
- Perform basic clinical, aseptic, and laboratory procedures to support patient care.
- Assist with Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, in accordance with company protocols.
- Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
- Perform office procedures and general administrative tasks, and operate office medical equipment.
- Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
- Travel to other Prisma Health Urgent Care locations as required to support staffing and operational needs.
Benefits
- Medical, dental, vision, prescription, and pet insurance, among other benefits.
- Paid time off and holidays.
- 401(k) with company match.
- Certification reimbursement, leadership opportunities, and professional development.
- Employee Assistance Program (EAP) and wellness initiatives.
- Flexible schedule with three 12-hour shifts and no overnight shifts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
