Clinical Analyst Jobs

About The Position

Requirements

• Individuals with a strong GI background: BSN and RN license highly preferred, APP licensure a plus
• 5+ years of clinical experience preferred
• Ideally targeting 5-8 years of experience working in a GI Office Practice (2 years of experience in a supervisory or management role in a GI Office Practice) preferred
• Must bring an analytical mindset with the willingness/ability to take a data-driven approach
• Strong communication skills are necessary in this role as this individual will be leading presentations for various stakeholders
• Knowledge of medical terminology required
• Knowledge of health-care related computer applications including practice management systems, electronic health record systems, etc.
• Proficiency in Microsoft Office Suite, including but not limited to Word, PowerPoint and Excel
• Good understanding of how technology algorithms affect key data points in disease states
• Remains calm under pressure and resolves problems effectively and efficiently
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule forms
• Ability to present and teach with clear communication skills
• Ability to lead teams and drive initiatives to timely and successful completion
• Ability to work effectively and efficiently in a remote environment, motivating clients and team members to deliver on shared goals
• Ability to navigate and thrive in a fast-paced and dynamic environment
• Possesses strong business acumen
• Able to locate and analyze information and make sound recommendations
• Ability to maintain strict patient, physician, staff and corporate confidentiality
• Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others
• Ability to establish and maintain effective working relationships with patients, employees and the public
• Ability to exercise self-initiative, plan, prioritize and complete delegated tasks
• Ability to apply good judgement in solving everyday problems with calmness and diplomacy

Nice To Haves

• Ability to travel up to 20% domestically

Responsibilities

• Work closely with the VP, Tech Product Mgmt. to develop and grow the GI Clinical TA and Team
• Manage day to day functions, requirements, deadlines of projects etc. for Customer Success Clinical Team
• Work in conjunction with the VP Tech Product Mgmt. to manage the technology discussions and end customer experience with PPS Analytics Tools.
• Work with the technical teams, set priorities for technical solutions, new features, build, etc.
• Manage the details and overall workflow for the Clinical Analyst to onboard new practices including Assessment Call and giving direction to Clinical Analyst owning account
• Manage the training and oversite of all new Clinical Analyst Team members (working with HR, technology teams, onboarding checklist, etc.)
• Manage the ongoing skills assessments and competency testing of all Clinical Analyst Team Members
• Manage the build of any new disease states, needed educational materials, etc. for defined workflows and “play books” per GI disease states
• Manage the customer/practice experience regarding value of PPS services, impactful and accurate reporting and consistent messaging through presentations, slide decks, emails etc.
• Follow all Specialty Network requirements of the Clinical Analyst, management, and HR Handbook rules
• Assist VP of Tech Product Mgmt with Staff Reviews, goal setting, etc.

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs