Clinical Information Systems Analyst (Ancillary)-Intermediate

UT Health San Antonio • San Antonio, TX

1d

About The Position

Under minimal supervision, the Clinical Information Systems Analyst is responsible for one or more ancillary applications, which may integrate with Epic applications. The role is suited to someone who can work in a fast-paced, agile environment, change direction quickly, multitask, and learn new technologies. The analyst collaborates with team members and counterparts from other applications and provides tier-two support to meet development and implementation objectives for assigned applications. The position manages competing and changing priorities and may lead key initiatives, including performing project management duties. It also develops, documents, and follows internal procedures for related applications and systems, and interacts professionally with leadership, faculty, staff, and vendors.

Requirements

• Bachelor's degree in a related field, or four years of applicable experience in lieu of a degree.
• Two years of applicable experience.
• Ability to successfully execute multiple assignments simultaneously in a matrixed environment.
• Demonstrated critical and analytical thinking skills.
• Strong written and verbal communication skills.
• Demonstrated troubleshooting competencies.
• Excellent organizational management skills.
• Ancillary application training and certification required upon hire.

Responsibilities

• Builds, configures, and maintains application software.
• Assists with application software troubleshooting and information gathering.
• Provides end-user support and escalates application issues as appropriate.
• Designs and assists with designing workflow diagrams for technical and end-user processes.
• Documents and follows internal procedures and processes to maintain data and system integrity.
• Manages projects and initiatives supporting clinical, revenue cycle, and administrative operations.
• Trains staff in software use, including Epic integration workflows.
• Proposes and implements workflow or technical enhancements.
• Works effectively as a team player while meeting or exceeding internal and external customer expectations.
• Performs functional application testing according to instructions and test plans.
• Tests and supports software, workflows, and relevant system interfaces.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level