Clinical Information Systems Analyst (Ancillary)-Intermediate

UT Health San Antonio•San Antonio, TX

About The Position

Under minimal supervision, the Clinical Information Systems Analyst is responsible for one or more ancillary applications that may integrate with Epic applications. The role suits individuals who thrive in a fast-paced, agile environment and can change direction quickly, multitask, and learn new technologies. The analyst collaborates with their team and counterparts from other applications, providing tier-two support to meet development and implementation objectives. They manage competing and changing priorities and may lead key initiatives, including performing assigned project management duties. The position also develops, documents, and follows internal procedures for related applications and systems, and interacts professionally with leadership, faculty, staff, and vendors.

Requirements

  • Ability to successfully execute multiple assignments simultaneously in a matrixed environment.
  • Demonstrated critical and analytical thinking proficiencies.
  • Strong written and verbal communication skills.
  • Demonstrated troubleshooting competencies.
  • Excellent organizational management skills.
  • Bachelor's degree in a related field, or four years of applicable experience in lieu of the degree.
  • Two years of applicable experience.
  • Ancillary application training and certification required upon hire.

Responsibilities

  • Perform application software build, configuration, and maintenance.
  • Assist with application software troubleshooting and information gathering.
  • Provide end-user support for software users.
  • Escalate software application issues as appropriate.
  • Design workflow diagrams to support technical and end-user processes.
  • Document and follow internal procedures and processes for maintaining data and system integrity.
  • Manage projects and initiatives supporting clinical, revenue cycle, and administrative operations.
  • Train staff on software use, including Epic integration workflows.
  • Offer and implement workflow- or technically related enhancement ideas.
  • Work effectively as a team player while meeting or exceeding internal and external customer expectations.
  • Perform functional application testing according to instructions and a test plan.
  • Test and support software, workflows, and relevant system interfaces.
  • Perform other duties as assigned.

Benefits

  • UT SELECT medical insurance, offered free for employees, with family coverage available through payroll deduction.
  • $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance at no cost, with options to purchase additional coverage.
  • Three dental insurance plan options through Delta Dental.
  • Two vision plan options through Superior Vision Services.
  • Disability insurance enrollment option.
  • Flexible spending accounts for qualifying dependent day care and out-of-pocket health care expenses.
  • Retirement plan eligibility through TRS or ORP, plus voluntary retirement programs.
  • Paid time off of 128 to 208 hours per fiscal year, based on years of service.
  • Extended Illness Bank accrual of eight hours per month.
  • Paid family leave of up to 240 hours after six months of consecutive employment.
  • Twelve paid holidays each year.
  • Discounts on services, tickets, and gym membership.
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