Clinical Reporting Analyst - Intermediate

UT Health San Antonio•San Antonio, TX

About The Position

Under supervision, the Clinical Reporting Analyst collaborates with internal and external stakeholders, clinical systems analysts, and leaders in health information systems and clinic operations to analyze requirements, create specifications, build, test, and implement reports supporting clinical applications, including Epic. The analyst also provides second-tier support to colleagues in other application disciplines and to end users, helping meet development and implementation objectives for assigned applications. The role develops and maintains reports, scorecards, and dashboards; extracts and analyzes data from clinical and other sources; supports population management, patient care, research, regulatory, and reimbursement initiatives; and provides technical support for clinical reporting solutions. It participates in system upgrades, testing, validation, documentation, and workflow improvement. Epic certification for assigned reporting software is required within 18 months of hire, and additional certifications for assigned analytical tools may be required within 36 months. UT Health San Antonio offers benefits to employees working at least 20 hours per week with an appointment of at least 4.5 months. The university describes itself as a public research institution serving approximately 42,000 students across 320 academic programs, with 17,000 faculty and staff.

Requirements

  • At least three years of relevant experience with demonstrated experience and proficiency using business intelligence tools.
  • Demonstrated proficiency in at least one Epic data model and specialized knowledge of relational databases.
  • Ability to successfully manage multiple assignments simultaneously in a complex environment.
  • Critical and analytical thinking skills.
  • Strong written and verbal communication skills.
  • Troubleshooting competencies.
  • Excellent organizational management skills.
  • Bachelor’s degree, or four years of comparable experience substituted for a degree.
  • Epic certification for assigned Reporting Workbench or Radar is required within 18 months of hire and must be maintained under Epic Corporation standards.
  • Additional certification for assigned software analytical tools, such as Tableau, may be required within 36 months of hire and must be maintained under Health-IT standards.

Nice To Haves

  • Certification in Epic Reporting Workbench or Epic Radar.
  • Certification in Tableau.

Responsibilities

  • Work autonomously and collaboratively across teams to determine data and reporting requirements and design specifications for creating and delivering reports.
  • Use reporting and distribution tools such as Epic Cogito tools, Business Objects, Crystal Reports, Tableau, and Power BI.
  • Extract data from internal and external sources, including Epic Clarity, Epic Caboodle, Chronicles, Mosaiq, and Ascend, to support Clinical Operations, Quality, and Case Management teams.
  • Gather and summarize data to support research projects.
  • Develop complex, actionable patient panel and care gap reports and dashboards for population management and patient care projects.
  • Assist Health IT leadership with reports for regulatory submissions and reimbursement programs.
  • Present findings using verbal, written, and graphic communication, and recommend organizational performance or workflow improvements.
  • Create, test, validate, and maintain routine and ad-hoc reports, scorecards, and dashboards.
  • Develop and maintain documentation and tracking for new and existing build.
  • Participate in system upgrades, review release notes, test and verify software releases, perform build changes before production promotion, and develop testing scripts, processes, and documentation.
  • Participate in validation sessions and system design to understand clinical and business workflows and configuration; develop test and validation plans and execute test scenarios.
  • Provide technical support for clinical reporting solutions, including problem analysis, break/fix, design and modeling, implementation and coding, and testing.
  • Design and implement solutions that support efficient, reliable, and compliant data collection, analysis, and reporting.
  • Perform other duties as assigned.

Benefits

  • UT SELECT medical insurance offered free for employees, with family coverage available through payroll deduction.
  • Discounted copays and coinsurance when using UT Health Physicians.
  • $50,000 group term life insurance and $50,000 basic accidental death and dismemberment insurance at no cost, with options to purchase additional coverage.
  • Three dental insurance plan options through Delta Dental: two PPO plans and one dental HMO.
  • Two vision plan options through Superior Vision Services.
  • Disability insurance enrollment option providing income if a non-work-related illness or injury prevents working.
  • Flexible spending accounts for qualifying dependent care and out-of-pocket healthcare expenses.
  • Retirement plan eligibility through TRS or, for eligible faculty staff, ORP; voluntary retirement programs are also available.
  • Front-loaded paid time off of 128 to 208 hours per year based on years of service, potentially prorated in the first year.
  • Extended Illness Bank accrual of 8 hours per month.
  • Up to 240 hours of paid family leave after six months of consecutive employment.
  • 12 paid holidays each year.
  • Discounts on services, tickets, and gym membership.
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