Reporting Analyst

Service Coordination Careers • Bethesda, MD

23h

About The Position

SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, older adults, and other populations through Maryland Department of Health Targeted Case Management and Supports Planning work models, as well as geriatric care management and care partner services. The Reporting Analyst synthesizes complex data into actionable insights to support strategic decision-making. The role transforms raw data into accurate, consistent reports and presents findings clearly to stakeholders.

The analyst develops and maintains reports and dashboards, works with cross-functional teams to deliver reporting solutions, analyzes data for trends and improvement opportunities, validates data integrity, and communicates business insights to non-technical audiences. SCI team members are expected to follow the organization’s mission, values, policies, confidentiality and security practices, collaborate with colleagues, participate in meetings and training, comply with applicable employment laws, follow person-centered planning principles, and foster a culture that values diversity.

Requirements

• Bachelor’s degree in Computer Science, Data Science, Statistics, or a related field; relevant experience and/or certifications in analytics, data science, business intelligence, or related areas may substitute for a degree.
• Technical proficiency with Excel, SQL, Python, and business intelligence tools such as Tableau or Power BI for developing complex reports and dashboards.
• Knowledge of data warehousing and ETL processes.
• 1–3 years of prior experience managing large datasets and delivering actionable business intelligence reporting.
• Ability to communicate analytical findings clearly to non-technical audiences.
• Ability to operate a motor vehicle.
• Ability to remain stationary for more than 95% of the time and operate a computer, keyboard, mouse, and other office productivity equipment.
• Ability to move about an office and occasionally move office equipment weighing 10–25 pounds; IT roles may need to move equipment weighing up to 50 pounds and maintain computers and equipment, including under desks and in server rooms.
• Close vision and ability to exchange accurate information through frequent communication.

Responsibilities

• Develop and maintain comprehensive reports and dashboards to track key performance indicators and other important metrics.
• Collaborate with cross-functional teams to gather requirements and deliver customized reporting solutions.
• Analyze data to identify trends, anomalies, and areas for improvement.
• Validate reported data to ensure its integrity and accuracy.
• Present analytical findings to non-technical audiences, translating data into understandable and actionable business insights.
• Follow SCI’s mission, values, policies, procedures, confidentiality and security practices, and person-centered planning philosophy.
• Collaborate with peers, leadership, and organizational support areas, and participate in leadership and staff meetings and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level