Clinical Reporting Analyst - Intermediate

UT Health San Antonio•San Antonio, TX

About The Position

Under supervision, the Clinical Reporting Analyst collaborates with internal and external stakeholders, clinical systems analysts, and leaders in health information systems and clinic operations to analyze requirements, create specifications, build, test, and implement reports supporting clinical applications, including Epic. The analyst also provides second-tier support to colleagues in other application disciplines and to end users, helping meet development and implementation objectives for assigned applications. The role develops and maintains routine and ad hoc reports, scorecards, dashboards, and supporting documentation. It involves extracting and analyzing data from clinical and other sources, supporting research and population management projects, and creating reporting solutions for operational, quality, case management, regulatory, and reimbursement needs. The analyst participates in system upgrades and software-release testing, prepares and executes testing and validation plans, and provides technical support for clinical reporting solutions. The position also contributes recommendations for organizational performance and workflow improvement.

Requirements

At least three years of relevant experience, with demonstrated experience and proficiency working with business intelligence tools.
Proven ability to execute multiple assignments simultaneously in a complex environment.
Demonstrated critical and analytical thinking.
Strong written and verbal communication skills.
Demonstrated troubleshooting competencies.
Excellent organizational management skills.
A bachelor's degree, or four years of comparable experience in lieu of a degree.
Epic certification for assigned Reporting Workbench or Radar is required within 18 months of hire, as specified by the department director, and must be maintained per Epic Corporation standards.
Additional certification for assigned software analytical tools, such as Tableau, is required within 36 months of hire when specified by the department director, and must be maintained per Health-IT standards.

Nice To Haves

Certification in Epic Reporting Workbench or Epic Radar.
Certification in Tableau.

Responsibilities

Determine data and reporting requirements with team members and cross-functional stakeholders, and design specifications for report creation and delivery.
Use reporting and distribution tools such as Epic Cogito, Business Objects, Crystal Reports, Tableau, and Power BI.
Extract data from internal and external sources, including Epic Clarity, Epic Caboodle, Chronicles, Mosaiq, and Ascend, to support Clinical Operations, Quality, and Case Management.
Gather and summarize data in support of research projects.
Apply relational database knowledge and expertise in at least one Epic data model.
Develop complex, actionable patient panel and care-gap reports and dashboards for population management and patient-care projects.
Assist Health IT leadership with reports for regulatory submissions and reimbursement programs.
Present findings using verbal, written, and graphic communication techniques, and offer recommendations for organizational performance or workflow improvement.
Create, test, validate, and maintain routine and ad hoc reports, scorecards, and dashboards.
Develop and maintain documentation and tracking for new and existing build.
Participate in system upgrades and test and verify software releases by reviewing release notes.
Complete build tasks and changes before code is promoted to production.
Develop testing scripts, processes, and documentation.
Build understanding of clinical and business workflows and system configuration by participating in validation sessions and assisting with system design.
Develop test and validation plans and execute test scenarios related to the build.
Provide technical support for clinical reporting solutions, including problem analysis, break/fix, design and modeling, implementation and coding, and testing.
Design and implement solutions that support efficient, reliable, and compliant data collection, analysis, and reporting.
Perform other duties as assigned.