Clinical Informatics Analyst (Charleston, SC)
About The Position
The Clinical Informatics Analyst participates in planning, developing, implementing, educating, and training users on clinical systems that directly affect patient care. The analyst identifies and analyzes clinical practices and processes and recommends modifications or solutions to improve the effectiveness and efficiency of clinical care. The role also participates in evaluating and maintaining clinical systems, provides a consistent presence on patient care units to support clinical transformation, and helps staff maximize their use of information technology. Flexibility in scheduling is required to meet team needs. The analyst supports clinical information system deployments and provides at-the-elbow assistance, collaborates with clinical and non-clinical users, and helps prioritize and resolve client support needs. Some roles may require participation in an on-call rotation to provide 24x7 support for critical applications, as well as travel as necessary to support the business.
Requirements
- Graduate from an accredited clinical program, such as RN, RT, PT, OT, or SLP.
- Associate degree or bachelor's degree.
- Current clinical license, such as RN, RT, PT, OT, or SLP, in South Carolina, or a current compact/multi-state license in a recognized compact state if not a permanent resident of South Carolina.
- At least two years of clinical experience and a thorough understanding of clinical processes and practices.
- Analytical thinking and problem-solving skills.
- Experience executing ITIL-aligned service management processes, including Incident, Request, and Change Management.
- Excellent communication and customer service abilities.
- Experience managing application support and documentation.
- Ability to work collaboratively in a team-oriented environment and independently.
- Basic knowledge of computer skills, email, spreadsheets, and word processing.
- Knowledge of electronic health records.
- Knowledge, skills, abilities, and critical thinking applied to clinical practice, collaboration and teamwork, leadership and professional development, and process improvement and systems thinking.
Nice To Haves
- Master's degree.
Responsibilities
- Assist in supporting deployment of clinical information systems for clients and provide at-the-elbow technical support.
- Participate in developing clinical information systems content and design, including researching and evaluating best-practice standards.
- Participate in testing, evaluating, and maintaining clinical systems, and provide regular feedback.
- Maintain a consistent presence where care is provided to support clinical transformation and help staff maximize their use of information technology.
- Facilitate communication and foster collaborative relationships with clinical and non-clinical users who interface with clinical systems.
- Demonstrate and maintain proficient use of currently installed information systems.
- Prioritize and respond to client support needs; communicate plans to address those needs and complete follow-up and evaluation.
- Recommend modifications or solutions to improve the effectiveness and efficiency of clinical care and workflow, and participate in ongoing system refinement.
- Perform other job duties and responsibilities as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
