Territory Manager - Charleston, SC

BioTAB Healthcare•Charleston, SC

About The Position

BioTAB Healthcare, LLC provides pneumatic compression devices and personalized service for patients with lymphatic, wound, and circulatory disorders. The Territory Manager builds and maintains relationships with clinicians to support pneumatic compression device sales and grow the customer base in an assigned territory. The role requires understanding the patient process and revenue cycle across insurance payers, including CMS qualification criteria, private payer copays and deductibles, and required documentation. The Territory Manager also oversees Associate Territory Managers and Patient Educators who serve patients and healthcare professionals. The role provides clinical support during patient evaluations, develops product expertise, presents clinical evidence, and stays current on industry trends, compliance requirements, and new products. It drives regional sales through strategy, prospecting, relationship development, education, and training, while coordinating with company departments and offices. The position also includes people management, administrative reporting and forecasting, expense management, and ensuring compliance with applicable healthcare regulations and internal policies.

Requirements

Bachelor's degree or equivalent experience.
Proven track record of success in outside sales, particularly in healthcare or medical device sales.
Strong communication, negotiation, and interpersonal skills.
Ability to build strong relationships with clients and healthcare professionals.
Proficiency in Salesforce, MS Office, and Apple products.
Ability to lift 40 pounds from the floor to waist level.
Ability to kneel, stoop, climb stairs, and reach with hands and arms.
Ability to travel frequently within the assigned territory to patients' homes and healthcare facilities, including long hours in vehicles.
Valid driver's license, automobile insurance, and a clean driving record.
Ability to pass an extensive background check.
Ability to obtain the immunizations and records required for access to facilities in the assigned territory.

Responsibilities

Provide clinical support to accounts during the evaluation process.
Develop and maintain expertise in the company's products.
Present clinical evidence related to the products.
Stay updated on industry trends, compliance requirements, and new products.
Develop and implement sales strategies to meet or exceed sales targets and quotas.
Identify and pursue new business opportunities, including prospecting and acquiring clients through cold calling, networking, and other sales techniques.
Drive regional sales and train and manage Associate Territory Managers and Patient Educators.
Collaborate with departments and offices to ensure sales goals are met.
Participate in headquarters calls with the Patient Processing team.
Complete call reports, sales reports, forecasts, and other administrative duties.
Manage expenses within territory budgets.
Build and maintain relationships with healthcare providers and other referral sources.
Educate healthcare professionals and patients about products and services through demonstrations and training for clinicians, staff, and patients.
Ensure compliance with applicable healthcare regulations, financial standards, and internal policies, including CMS and OFCCP guidelines for patient intake, data management, the Quality Management System, documentation, and training.
Manage people, including hiring, training, performance management, absence and metrics dissemination, and product knowledge.
Manage referrals and information in an organized and timely manner.
Follow HIPAA, Medicare Fraud, Waste, and Abuse, and privacy regulations in patient interactions.