Case Manager Jobs

About The Position

Requirements

• Bachelor's degree in a health and human services field (social work, psychology, counseling, sociology, human services, or related field).
• Meeting Idaho Behavioral Health Plan case management qualifications.
• Ability to practice under supervisory protocol.
• Ability to pass an Idaho Department of Health and Welfare criminal history background check and be cleared before direct client contact.
• Clear of any state or federal exclusion list (OIG LEIE / SAM).
• Valid Idaho driver's license, reliable transportation, and current auto insurance.
• Comfort with electronic health records.
• Commitment to same-week documentation.

Nice To Haves

• Licensed candidates (BSW, MSW, LSW, LMSW, LCSW, LPC, LCPC, LMFT, or RN) are strongly encouraged to apply and may qualify for expanded scope.
• Experience in case management, CBRS, YES, or equivalent community-based behavioral health.
• Knowledge of Bonneville County's resources (schools, housing, benefits, treatment, recovery, food, transportation, legal, medical) and established relationships with their providers.
• Understanding of system processes: eligibility, CDAs, plans of service, units and authorizations, medical necessity, IBHP expectations.
• CANS certification (Idaho YES).
• Experience with adults with serious mental illness, co-occurring substance use, or developmental disabilities.
• Bilingual or multilingual ability.
• Trauma-informed, culturally humble approach.
• Ability to remain steady during challenging situations.

Responsibilities

• Assessing strengths, needs, and goals alongside the client and their support system.
• Developing and maintaining the plan of service.
• Connecting and coordinating client services including medical and behavioral health care, school supports, housing, benefits, employment, and transportation.
• Advocating for clients within systems that may be resistant to change.
• Tracking client progress and adjusting the plan as needed.
• Completing timely and accurate documentation, tied to the plan and CDA, suitable for Medicaid or IBHP review.
• Working under supervisory protocol with licensed clinicians.
• Collaborating with CBRS specialists, therapists, and peer support staff.
• Reporting to the Idaho Falls Director.

Benefits

• Health Reimbursement Arrangement
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• 401(k) matching
• Competitive salary