Case Manager - Villas at Gower (5879)

PATH (People Assisting the Homeless)•Los Angeles, CA

4d•$24 - $29

About The Position

PATH is seeking a Case Manager for its Supportive Housing Services team at the Villas at Gower in Los Angeles, California. The role helps clients break the cycle of homelessness through individualized, comprehensive support across different phases of homelessness, including street, interim, transitional, and permanent housing. The Case Manager helps clients access and maintain healthcare, social services, interpersonal support systems, and coordinated entry services. They work with each client to develop a plan addressing strengths, barriers, health needs, income, and finding and maintaining housing, then help carry out that plan through practical assistance such as scheduling appointments and applying for public benefits. The position is full-time, non-exempt, requires driving, and is scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The listed salary is $23.94–$29.13 per hour; placement within the range depends on relevant experience.

Requirements

All levels of education and experience are welcome.
Demonstrate analytical skills and attention to detail, including gathering and interpreting data and producing accurate work.
Work effectively and collaboratively with colleagues, participants, and stakeholders.
Communicate clearly and effectively verbally and in writing.
Show initiative, creativity, and willingness to take on additional responsibilities.
Use critical thinking and problem-solving skills to evaluate situations and make reasoned decisions.
Maintain ethical and professional standards, integrity, and appropriate professional boundaries.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used for work, and the ability to qualify for PATH’s insurance coverage.
Be authorized to work for any employer in the United States; PATH cannot sponsor or take over sponsorship of an employment visa.
Not currently receive PATH services or have received PATH services within the past two years.
Perform regular and customary work within California.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments, and collaborate with participants to develop Individualized Service Plans covering housing, income, and personal goals such as medical, mental health, substance use, financial, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help participants achieve their service plan goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate strengths and challenges related to short- and long-term goals, and conduct a 90-day review with participants after initial intake.
Maintain documentation required by program and PATH policies, including timely case notes and complete, accurate, current participant files.
Maintain confidentiality of participant files in accordance with HIPAA and applicable guidelines.
Develop therapeutic and/or professional relationships with clients and systems partners to support engagement and retention in housing goals.
Provide crisis intervention and risk assessment focused on safety, independent problem-solving, effective coping, and self-coordination of care, including for individuals with chronic trauma.
Use motivational interviewing and trauma-informed care in service delivery.
Maintain current knowledge of community resources and use them to provide comprehensive wrap-around services.
Drive as an essential function of the position.