Case Manager - Villas at Gower (5879)

PATH•Los Angeles, CA

4d•Onsite

About The Position

The Case Manager is part of PATH’s Supportive Housing Services Team and helps clients break the cycle of homelessness through individualized, comprehensive support. The role supports clients across different stages of homelessness, including street, interim, transitional, and permanent housing, and helps them access and maintain healthcare, social services, interpersonal support systems, and the coordinated entry system. The Case Manager works with each participant to develop a plan addressing strengths, barriers, health needs, income, and housing stability. They identify support needed to accomplish participants’ goals, including scheduling appointments and applying for public benefits, with housing and health as key outcomes. The position uses a “whatever it takes” approach and applies motivational interviewing and trauma-informed care. This is a full-time, non-exempt position in Los Angeles, California. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Driving is an essential function of the role.

Requirements

All levels of education and experience are welcome.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation.
Have a valid driver’s license.
Provide proof of insurance and ownership for personal vehicles used during work duties.
Be able to qualify for PATH’s insurance coverage.
Demonstrate analytical skills and attention to detail, collaboration and teamwork, effective verbal and written communication, creativity and initiative, critical thinking and problem solving, and ethical conduct with appropriate professional boundaries.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments, and collaborate with participants to develop Individualized Service Plans addressing housing, income, and personal goals, including medical, mental health, substance use, financial, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help participants achieve their service plan goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate strengths and challenges related to short- and long-term goals, and conduct a 90-day review with participants after initial intake.
Maintain required program and PATH documentation, complete case file notes in a timely manner, and keep participant files complete, accurate, and current.
Maintain the confidentiality of participant files in accordance with HIPAA and applicable guidelines.
Develop therapeutic and/or professional relationships with clients and systems or partners to support engagement and retention in housing goals.
Provide crisis intervention and risk assessment services focused on safety, independent problem-solving, effective coping skills, and participants’ ability to manage and coordinate their own care, including services for individuals with chronic trauma.
Use motivational interviewing and trauma-informed care in service delivery.
Maintain current, thorough knowledge of community resources and use them to provide comprehensive wrap-around services.
Drive as an essential function of the position.