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Qualified Behavioral Health Specialist (QMHS) / Case Manager

RENAISSANCE BEHAVIORAL HEALTH•Cleveland, OH

About The Position

Renaissance Behavioral Health (RBH), a community mental health provider serving northeast Ohio, is seeking Qualified Behavioral Health Specialists (QMHS)/Case Managers to provide compassionate, accessible, client-centered mental health care. The role involves supporting individuals and families through challenging situations, helping them access care and community resources, and working toward healing and improved outcomes. QMHS/Case Managers conduct comprehensive assessments, develop personalized care plans, advocate for clients, coordinate with an interdisciplinary team, and help clients navigate insurance benefits, transportation, crisis situations, and community resources. They also maintain meticulous documentation and support compliance through thoughtful case management.

Requirements

  • At least 2 years of direct clinical experience working with individuals facing mental health or substance use challenges.
  • Group therapy experience across a variety of treatment modalities.
  • Strong communication, problem-solving, and organizational skills.
  • Commitment to compassionate, client-centered care.
  • Valid driver’s license.

Nice To Haves

  • Bachelor’s degree in a human services field.

Responsibilities

  • Conduct comprehensive client assessments and create personalized care plans based on clients’ strengths, goals, and needs.
  • Connect clients with mental health services and community resources.
  • Advocate for clients and help remove barriers to support and treatment.
  • Collaborate with an interdisciplinary team to provide client-centered care.
  • Help clients navigate insurance benefits, transportation, crisis situations, and community resources.
  • Build trusting, authentic relationships with clients and provide consistent support.
  • Maintain thorough documentation and support compliance through case management.

Benefits

  • Competitive compensation.
  • Ongoing training and professional development.
  • Supportive, collaborative team environment.
  • Opportunity to make a tangible, lasting impact in the community.

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