Case Manager (Bilingual Mandarin)
About The Position
The Regional Center of the East Bay (RCEB) is a community-based, private nonprofit corporation under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for children and adults with developmental disabilities in Alameda and Contra Costa counties. Under general direction, Case Managers oversee the full case management process for assigned consumers, including assessment and evaluation, planning, authorizing services, advocacy, monitoring, and documentation. They facilitate development of Individual Program Plans (IPPs) or Individual Family Service Plans (IFSPs), coordinate plan implementation, and evaluate services. The role supports consumers and families in identifying natural supports and generic services, obtaining needed diagnoses and evaluations, and accessing services and benefits. Case Managers monitor consumer health and safety, maintain required records, follow RCEB policies and procedures, complete functional and/or developmental reviews on time, and keep their supervisor informed about caseload status and unmet community needs. The posting describes Case Manager I and Case Manager II. Case Manager I has a starting salary of $2,333.03 biweekly ($60,658.78 annually); Case Manager II has a starting salary of $2,422.93 biweekly ($62,996.18 annually).
Requirements
- Case Manager I: Bachelor’s degree in Social Work, Psychology, or a related human services field and two years of similar experience.
- Case Manager I alternative: A bachelor’s degree in an unrelated human services field plus six years of progressively responsible experience working directly with people with developmental disabilities may substitute for a bachelor’s degree in a human services field.
- Case Manager II: Master’s degree in Social Work, Psychology, or a related human services field.
- Ability to communicate clearly and effectively, verbally and in writing.
- Automobile and valid driver’s license required.
- Cultural awareness and sensitivity, and ability to work effectively with culturally diverse populations.
- Ability to speak and read Spanish.
Responsibilities
- Facilitate the planning process and develop an Individual Program Plan (IPP) or Individual Family Service Plan (IFSP) for assigned consumers, and oversee its implementation.
- Monitor and evaluate services provided through the consumer’s plan.
- Coordinate and support plan implementation, including identifying natural supports and generic services and evaluating when needs can only be met through RCEB-authorized funding.
- Advocate for consumers’ legal rights and ensure they receive services and benefits to which they are entitled.
- Assist consumers and families in obtaining diagnoses and evaluations from appropriate practitioners, and secure written reports and other information assessing and interpreting the consumer’s situation.
- Monitor consumer health and safety.
- Maintain documentation and contacts as required by law, regulation, and policy.
- Implement RCEB policies and procedures.
- Complete functional and/or developmental reviews in a timely manner.
- Keep the supervisor informed about caseload status and unmet needs in the community.
- Perform other duties as assigned.
Benefits
- Three weeks of paid vacation and 12 sick days.
- 13 paid holidays and three floating holidays.
- Multiple medical plan options, including Kaiser at 100% employer-paid for the employee.
- Dental and vision plans.
- CalPERS retirement pension.
- Student Loan Forgiveness.
- Flexible schedule, if applicable.
- Work-at-home schedules, if applicable.
- Employee Assistance Program, including mental health care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
