Lindquist Case Manager

The Link•Minneapolis, KS
•$23 - $26•Onsite

About The Position

The Link works with youth and young families to overcome poverty and social injustice through supportive housing, intensive case management, and skills development. Lindquist Apartments is a supportive housing community for formerly homeless youth ages 16–24, many of whom face mental illness, substance use, major medical conditions, and other barriers to housing stability. The program uses a harm-reduction and youth-development approach to support residents in maintaining housing while working toward self-sufficiency and independence. The Case Manager provides assessments and evaluations, collaborates with residents on Individual Service Plans and housing-stability strategies, and monitors progress toward goals. The role provides resources, referrals, advocacy, and independent-living skills instruction. It is a full-time, non-exempt position based in North Minneapolis, with regular hours Monday through Friday, 9:00 a.m. to 5:00 p.m. The position requires driving on behalf of The Link, including driving a 14-person passenger van, and may require a variable schedule with some evenings, overnights, and weekends as needed.

Requirements

  • High school diploma or equivalent.
  • Experience working with homeless or at-risk populations.
  • Knowledge of child welfare systems and community resources.
  • Ability to work effectively with and relate to diverse populations.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and ability to coordinate, track, and complete multiple tasks while adapting to changing priorities.
  • Computer proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint; the knowledge and skills section also lists Access and other data systems.
  • Experience with office equipment such as photocopiers, fax machines, and typewriters.
  • Desire to continuously learn for personal and professional growth.
  • High level of personal and professional integrity, including ability to protect and maintain confidentiality.
  • Professional demeanor and high level of administrative, fiscal, and personnel management ability.
  • Successful completion of required criminal and motor vehicle background checks and pre-employment criminal background screening; qualifications also specify no criminal background.
  • Clean driving record, valid driver’s license, reliable vehicle, and ability to maintain a good driving record and required insurance coverage for work-related travel. Required coverage is $100,000 bodily injury per person and $300,000 bodily injury per accident.
  • Comfort driving a 14-person passenger van and meeting the employer’s insurance requirements.
  • Ability to work a variable schedule, including some evenings, overnights, and weekends as needed.
  • Ability to meet the physical demands of the position, including lifting and/or moving up to 20 pounds.

Responsibilities

  • Provide case management to Lindquist Apartments residents, focusing on housing stability.
  • Support clients in identifying health, wellness, and education needs.
  • Assess barriers and resource needs related to case planning; connect clients with community services and resources.
  • Support residents in setting and pursuing goals.
  • Advocate and serve as a liaison in client-landlord relationships and with other service providers.
  • Assist clients in living independently and provide independent-living skills instruction.
  • Conduct consistent home visits with clients.
  • Provide transportation for clients as availability permits.
  • Maintain current records of client interactions and contacts made on clients’ behalf.
  • Monitor and report residents’ progress on an ongoing basis.
  • Support clients in managing their subsidy allocation and completing benefits paperwork and documentation, including navigating systems.
  • Preserve the integrity of the programs and agency and support the agency’s mission, vision, and equity, diversity, and inclusion values.
  • Maintain positive, professional relationships with coworkers, clients, and related parties; contribute as a team member and assist where needed.
  • Help create a safe, respectful, and healthy environment where people can grow and learn.
  • Participate in special projects, meetings, and trainings as required.
  • Act as an on-call Manager when needed.
  • Drive a 14-person passenger van and make weekly grocery store or food pantry trips.
  • Perform other duties as assigned.

Benefits

  • Medical insurance for eligible employees.
  • Dental insurance; The Link covers 100% of premiums.
  • Vision insurance.
  • 401(k) with employer match.
  • More than two weeks of PTO in the first year.
  • Birthday PTO.
  • Two days of volunteer PTO.
  • 11 paid holidays or holiday pay.
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