Lindquist Case Manager

The Link•Minneapolis, MN

5d•Onsite

About The Position

The Link’s mission is to help youth and young families overcome the effects of poverty and social injustice through supportive housing, intensive case management, and skills development. Lindquist Apartments is a supportive housing community for formerly homeless youth ages 16–24, many of whom face mental health, substance use, medical, or other barriers to housing stability. The program uses a harm-reduction and youth-development approach to help residents maintain housing and work toward self-sufficiency and independence. The Case Manager provides assessments and evaluations, works with residents to create individual service plans and housing-stability strategies, and monitors progress toward goals. The role provides resources, referrals, advocacy, and independent-living-skills instruction, along with administrative tracking and reporting. The position is full-time, non-exempt, based in North Minneapolis, and scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m. The hiring salary range is $23.13–$26.00 per hour, based on qualifications. The role requires driving on behalf of The Link. Candidates must have a valid driver’s license, a safe and reliable vehicle, a clean driving record, satisfactory criminal and motor vehicle background checks, and personal auto insurance at the specified levels. The employee must be comfortable driving a 14-person passenger van and making weekly grocery-store or food-pantry trips. A variable schedule, including some evenings, overnights, and weekends, may be required as needed.

Requirements

High school diploma or equivalent.
Experience working with homeless or at-risk populations.
Knowledge of child welfare systems and community resources.
Ability to work effectively with and relate to diverse populations.
Excellent verbal, written, and interpersonal communication skills.
Ability to work independently and as part of a team.
Ability to organize, coordinate, track, and complete multiple tasks efficiently and adjust to changing priorities.
Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, Access, and other data systems.
Experience with office equipment such as photocopiers, fax machines, and typewriters.
High personal and professional integrity, including the ability to protect and maintain confidentiality.
Administrative, fiscal, and personnel management skills.
Willingness to learn continuously for personal and professional growth.
Professional demeanor.
Successful completion of criminal and motor vehicle background checks and satisfactory pre-employment criminal background screening.
Clean driving record and no criminal background.
Valid driver’s license, access to a safe and reliable vehicle, and ability to maintain the required driving record and insurance levels.
Ability to drive on behalf of The Link, including comfort driving a 14-person passenger van.

Responsibilities

Provide case management services to Lindquist Apartments residents, focusing on housing stability.
Support residents in identifying health, wellness, and education needs.
Conduct assessments to identify barriers, resource needs, and factors relevant to case planning.
Connect residents with community resources and services as needed.
Support residents in setting and pursuing goals.
Advocate and act as a liaison in client-landlord relationships and with other service providers.
Assist clients with independent living.
Maintain consistent home visits with clients.
Provide transportation for clients as available.
Keep current records of client interactions and other contacts made on their behalf.
Monitor and report on residents’ progress.
Maintain and support clients’ subsidy allocations.
Support clients with benefits paperwork, documentation, and systems navigation.
Preserve the integrity of The Link’s programs and agency, and demonstrate commitment to its mission, vision, and values of equity, diversity, and inclusion.
Support agency growth, maintain positive working relationships, assist as needed, and contribute to a safe, respectful, and healthy environment.
Participate in special projects, meetings, and trainings as required.
Maintain positive and professional interactions with clients, coworkers, and other involved parties.
Act as on-call Manager when needed.
Make weekly grocery-store or food-pantry trips.
Perform other duties as assigned.