Foster Care Case Manager

Baptist Children's Home•Charlotte, NC

10h

About The Position

The Foster Care Case Manager performs duties related to the Foster Care Ministry, supporting foster families and children in care in carrying out the ministry’s and agency’s policies, procedures, and programs. The role involves teamwork, group work, working with families according to developed plans, family and custodian contacts, connecting clients with community resources, and maintaining case records. The position coordinates services and plans for children and families, recruits and licenses foster families, provides foster parent training and support, and works closely with the Division of Social Services Social Worker. The Case Manager also maintains current client documentation, supports children’s appointments and daily needs, and contributes to team meetings, staff development, and the agency’s Performance Quality Improvement program as needed. Employees are expected to support BCH’s Christ-centered mission and spiritual emphasis through professional conduct and service. The employee must profess to be a Christian believer and submit an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements.

Requirements

Minimum age of 23.
Bachelor’s degree in Human Services or a related field from an accredited university or accredited seminary.
Two years of experience with the population served.
Valid driver’s license and ability to operate an agency vehicle to transport children.
Ability to manage, plan, organize, implement, monitor, and maintain agency programs and adhere to accreditation standards and North Carolina licensing requirements.
Meet the general employment qualifications in the institution’s personnel policies.
Respect cultural diversity and strive to create positive relationships with children.
Profess to be a Christian believer and submit an individual Statement of Faith, Acknowledgement, and Pledge as an employment requirement.
Ability to read, write, and complete necessary documentation, present information effectively, and respond to questions from clients, customers, resources, and the general public.
Ability to interpret written, oral, diagram, or schedule-based instructions and draw conclusions.
Ability to operate standard office machines and use Microsoft Outlook, Excel, and Word.
Ability to comply with confidentiality policies and HIPAA regulations.

Responsibilities

Prepare for and participate in regular supervisory conferences, participate in 90-day and annual staff performance evaluations, and keep the supervisor informed about current work responsibilities.
Work within the job description and Program of Intentionalized Services, and represent the agency’s philosophy, purpose, and programs professionally to groups, individuals, and referral agencies.
Work effectively as a member of the foster home team, share information needed for decisions, support the team’s daily care of children, and participate in team meetings and monitoring of team effectiveness.
Research and conduct foster parent training on assigned subjects, provide leadership in maintaining a therapeutic milieu, work closely with the Division of Social Services Social Worker, and participate in the agency’s PQI program as needed.
Facilitate FAC, admission, intake, transfer, and discharge conferences; lead child and family conferences; and coordinate and implement Plans of Service and reviews with families.
Recruit and license foster families, conduct foster home application studies, submit initial licensing and renewal paperwork, and orient and train new foster parents.
Provide ongoing foster parent training that meets state, accreditation, and special-needs requirements, and offer regularly scheduled and emergency support to foster parents.
Support families through encouragement, recognition of feelings, problem-solving, and assistance with securing appropriate internal, external, and community resources.
Arrange family and emergency contacts, financial accounting, appointments, responses to behavior infractions, consents, in-home plans, and reporting of medical, school, and other daily events.
Conduct psycho-educational groups on topics including peer pressure, social skills, anger management, independent living, group building, communication, decision making, chemical dependency, and self-esteem.
Support medical, dental, and other appointments for youth in care, conduct routine foster-home visits, and clarify BCH’s Family Systems approach when family reunification is the goal.
Keep client files and case activity documentation current, including admission documents, Plans of Service and reviews, summary dictations, crisis management plans, outcome measurements, consents, progress notes, transfer and discharge memos, alerting slips, court reports, and aftercare plans.
Maintain and develop professional knowledge and skills in foster care, family services, family systems, and work with individuals and groups; participate in Family Systems Trainings and develop external support resources as needed.
Comply with agency confidentiality policies and HIPAA regulations concerning client, family, medical, and psychological information.
Represent Baptist Children’s Homes of NC, Inc. positively in contacts with colleagues, outside individuals, and groups.