Foster Care Case Manager

HEALTH CONNECT AMERICA, INC • Rockingham, NC

1d

About The Position

As a Foster Care Case Manager at Health Connect America, you will support children and families in the foster care system by coordinating compassionate, individualized care and promoting safety, stability, and well-being. You will oversee a caseload, coordinate services, communicate with foster parents, biological families, service providers, and internal teams, and monitor children’s progress. The role also involves supporting foster parent recruitment, assessment, and ongoing engagement. You will maintain timely, accurate records and ensure services and documentation meet Health Connect America, state, and Council on Accreditation standards. Success requires organization, adaptability, clear communication, proactive problem-solving, and attention to detail in a dynamic environment.

Requirements

• Must meet North Carolina Qualified Professional (QP) requirements under 10A NCAC 27G .0104 through one of the listed pathways: a master’s degree in a human services field and one year of experience; a bachelor’s degree in a human services field and two years of experience; or a bachelor’s degree in a non-human-services field and four years of experience.
• Alternatively, hold a current North Carolina license, including provisional licensure, or board-issued certification in a human services profession.
• Required experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis; it may be accumulated before or after degree completion.
• Ability to organize work, adapt, manage multiple priorities, communicate clearly, solve problems proactively, and maintain attention to detail.
• Successful completion of a comprehensive background investigation is required for employment.

Responsibilities

• Develop and implement individualized treatment and service plans for each child.
• Coordinate medical, educational, behavioral health, and social services.
• Serve as a central point of communication among foster parents, biological families, service providers, and internal teams.
• Facilitate and support healthy interactions between children, foster families, and birth families.
• Monitor and assess each child’s progress and adjust care plans as needs evolve.
• Maintain accurate, timely documentation and case records in accordance with organizational and regulatory standards.
• Guide and support foster parents and provide resources to help create safe, nurturing homes.
• Collaborate with internal teams and external agencies to coordinate services and ensure compliance.
• Support foster parent recruitment, assessment, and ongoing engagement.
• Meet required timelines and contribute to continuous improvement efforts.

Benefits

• Flexible scheduling and a culture that values work/life balance.
• Employee Assistance Program (EAP), including eight mental health counseling sessions annually.
• Paid time off and paid holidays for full-time employees.
• Medical, dental, vision, and voluntary insurance options.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• Access to a Health Navigator.
• 401(k) Retirement Plan.
• Benefits Hub and Tickets at Work, offering savings and perks.

What This Job Offers

• Job Type: Full-time