Case Manager Jobs

About The Position

Requirements

• At least one year of documented experience working directly with individuals with developmental disabilities.
• Must meet the qualifications of a Qualified Developmental Disability Professional (QDDP) as defined by DBHDS Licensing; must have a Virginia license as an M.D. or D.O., a Virginia R.N. license, an Occupational Therapist license, or a bachelor's degree in a human services field such as sociology, social work, special education, rehabilitation counseling, or psychology.
• Knowledge of community resources, the human services network, and principles and practices of treatment, supports, and programming.
• Ability to establish and maintain effective working relationships with consumers, families, caregivers, and other stakeholders.
• Demonstrated interviewing and counseling skills.
• Knowledge of regulations, policies, procedures, and other requirements applicable to SOAR365-operated programs.
• Excellent oral and written communication skills.
• Strong computer proficiency and ability to learn new technology.
• Ability to analyze complex data, prepare reports, and complete documentation accurately and on time.
• Programming skills and ability to supervise participants and provide guidance and support to staff.
• Ability to use standard office equipment and communicate effectively through personal contact, telephone, and written correspondence.
• Ability to perform physical activities including significant standing, walking, lifting, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing, and pulling.
• Ability to travel to community locations and other field-based settings as required.

Responsibilities

• Coordinate and manage services for assigned participants across multiple programs.
• Review intake documentation, gather additional information, and develop individualized service plans in collaboration with participants and stakeholders.
• Complete annual assessments and required quarterly reports.
• Maintain accurate, comprehensive documentation in accordance with regulatory and organizational standards.
• Monitor progress toward ISP goals through documentation review and on-site observation.
• Serve as the primary point of contact and advocate for participants and their support networks.
• Attend and facilitate planning and problem-solving meetings.
• Interface with community partners and agencies and maintain current knowledge of community resources.
• Supervise participants enrolled in services while providing guidance and support to staff.
• Implement individualized training plans and oversee individual and group participant activities.
• Apply positive behavioral supports to meet the needs of individuals with disabilities.
• Travel to community locations and field-based settings as required.

Benefits

• Merit increases
• Comprehensive health, dental, and vision coverage
• 12 paid holidays
• Sick and vacation leave
• Immediate access to paycheck through ZayZoon
• Short- and long-term disability benefits
• Flexible spending accounts (FSA)
• 403(b) retirement plan with employer match and immediate vesting
• Life insurance
• Employee development and training programs
• Wellness programs
• Discounted tuition to South University