Case Manager (Flushing YMCA)

YMCA of Greater New York•Queens, NY

5d•Onsite

About The Position

The Flushing YMCA is seeking a Case Manager to increase student achievement for college and career readiness. The Case Manager provides students with a positive mentor relationship based on advocacy and support to help them achieve academic goals. The role includes working one-on-one with students on their concrete needs, leading groups, and assisting with the design and delivery of training sessions addressing behavior issues among youth and teens.

Requirements

High school diploma.
Minimum of two years of experience working with teens and doing case management.
CPR/First Aid certification.
Complete YMCA Mandatory Reporting Training within four months of employment.

Nice To Haves

Associate degree or relevant experience.
Experience teaching and facilitating training sessions on issues related to youth and teens.

Responsibilities

Conduct intake and assessments of potential participants and develop individual service plans to support successful case management.
Manage case notes for program participants and post-graduate participants, including WIOA follow-ups.
Facilitate groups and workshops based on participants’ expressed needs and interests to improve attitudes, school performance, and home and community relationships.
Provide case and behavior management and refer participants to outside resources and agencies as needed.
Provide outreach resources for post-graduate participants.
Facilitate or co-facilitate and write SEL and Teen Core Activities during program hours.
Enter case notes regularly in the DYCD Connect database.
Enter Teen Data in YMCA Youth Services and AS400 databases.
Recruit participants and collect documentation from participants, schools, parents, and community partnerships.
Support the Coordinator in maintaining and entering proper documentation in the DYCD Connect system.
Prepare students for internship placements and support internship site placements, including pre- and post-audits.
Improve, develop, and enhance program service delivery.
Maintain and develop positive relationships with families, participants, staff, schools, volunteers, and other organizations.
Attend staff meetings, training sessions, and applicable special events.
Assist in designing and leading training sessions on behavior issues with youth and teens.