Supportive Housing Case Manager / Up to $1500 Retention Bonus

Dungarvin•Tacoma, WA

10h•$23 - $26•Onsite

About The Position

Compass Career Solutions is hiring a Supportive Housing Case Manager to provide case management and life skills development for homeless individuals and families. This is not a remote role; it involves daily in-office work and community outreach. The position pays $23.00 per hour, with a posted range of $23.00–$25.65 per hour. Eligible hires in certain cities may qualify for a $1,500 retention bonus. The schedule is Monday through Friday during daytime hours, with flexibility needed for some nights and weekends. The Case Manager assesses client needs and eligibility, develops and updates action plans and case documentation, and provides ongoing life skills support to promote independence and quality of life. The role includes targeted interventions for clients at risk of eviction, connecting clients with medical, mental health, counseling, and community services, and helping clients apply for and maintain eligibility for public benefits. The Case Manager may visit clients at home, coordinate wellness checks with property management, track and report outcomes, attend meetings, travel throughout the area, and provide transportation to clients as needed. The position also represents Compass at professional meetings, community events, and in the community, using assigned technology while working in the field.

Requirements

Bachelor’s degree in social services or a related field and at least one year of experience coordinating supportive housing or independent living services in a social service setting; or a high school diploma or GED and at least two years of such experience.
Current resume should include bulleted details of direct housing experience to be considered for an interview.
Self-starter with excellent time-management skills and proactive problem-solving ability.
Ability to work a flexible schedule.
Technology proficiency, especially with Microsoft Office applications, Zoom, PC, and Android devices.
Valid driver’s license, insurance, and access to a vehicle insured for the employee as a driver.
Ability to perform CPR/First Aid as needed.
Ability to lift up to 50 lbs.
Must be at least 21 years of age.
Strong reading, writing, and communication skills for documenting care, following support plans, and collaborating with team members.

Nice To Haves

Bilingual ability is preferred.

Responsibilities

Conduct client assessments and interviews to determine eligibility.
Develop and update action plans, case notes, and other client-file documentation.
Provide ongoing life skills development to help clients improve independence and quality of life.
Document care, follow support plans, and collaborate with internal and external team members.
Provide specialized, targeted interventions when clients are at risk of eviction.
Connect clients to medical, mental health, and other supportive counseling services.
Establish a network of community services and make appropriate client referrals.
Guide clients through applications, qualifications, and redeterminations for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
Occasionally conduct visits in clients’ homes.
Enlist property management support for wellness checks when appropriate.
Track and report outcomes and provide data updates as directed.
Attend and actively participate in scheduled internal and external meetings.
Travel throughout the area and provide transportation to clients as needed.
Represent Compass at professional meetings, community events, and in the community.
Use assigned technology, including a laptop, cell phone, and designated software, while working in the community.