Care Coordinator Jobs

About The Position

Requirements

• Technical Diploma/Certificate in Nursing or an Associate Degree in Nursing.
• Two years of nursing experience.
• Registered Nurse license in Florida or an eligible compact state upon hire.
• BLS for Healthcare Providers certification from the American Heart Association upon hire.
• Demonstrated proficiency in acute and chronic care nursing knowledge and skills.
• Understanding of quality improvement and patient satisfaction.
• Ability to provide patient-centered care with sensitivity, respect, and understanding.
• Ability to assess patient needs, prioritize care, and make sound clinical decisions.
• Ability to provide excellent customer service.
• Ability to maintain patient confidentiality in accordance with HIPAA guidelines.
• Effective written and oral communication with coworkers, management, providers, patients, and internal and external customers.
• Ability to coordinate and manage multiple responsibilities while ensuring quality patient care and operational efficiency.
• Competence using computers and related software applications.
• Ability to function in a fast-paced, often stressful environment while maintaining a respectful, caring, calm, and professional manner.

Nice To Haves

• Bachelor's Degree in Nursing.

Responsibilities

• Maintain excellent clinical outcomes while providing effective patient care.
• Oversee daily clinical operations and supervise clinical team members, including evaluating staffing needs, recruiting and selecting candidates, coordinating onboarding and orientation, delivering ongoing training and professional development, and managing performance through coaching, counseling, and corrective action as appropriate.
• Ensure team members complete annual competencies, mandatory education, and required certifications on time.
• Collaborate with ancillary departments on clinical audits and compliance activities, including high-level disinfection, clinical staff competencies, pharmacy sample logs, medication storage, and hand-washing technique audits; provide related documentation to ancillary departments and the Practice Manager as appropriate.
• Coordinate with ancillary departments such as Bio-Med for equipment maintenance, yearly calibration checks, warranties, and repairs.
• Support medical providers and maintain clear communication about quality care standards, communication, and clinical operations.
• Maintain documentation and reporting, and develop and implement plans for regulatory requirements and clinical and budgetary management functions.
• Prepare patients for providers; maintain supplies, rooms, and medications; perform and track tests and results; assist providers and nurses; document, review, and maintain charts; perform front-office duties when required; and complete other assigned duties.
• Maintain patient flow in clinical areas.
• Process orders for medical supplies and medications to keep inventory current and stocked according to ordering protocol.
• Clean, package, and sterilize instruments and procedure supplies, and clean exam rooms and equipment, according to regulatory standards.
• Maintain office licensures required by state agencies and ensure they are posted as required.
• Develop and document plans of care with physician approval and support, prescribing interventions to attain expected outcomes and individualizing care according to patient condition and needs using assessment data.
• Provide educational materials and communicate provider advice and instructions to patients.
• Maintain current knowledge, certifications, and licensure, and pursue professional growth and development.