Part-Time Patient Care Coordinator

Professional Physical Therapy•Middleborough, MA
•$35,630 - $43,680

About The Position

Professional PT is seeking a dedicated and compassionate Patient Care Coordinator to serve as the first point of contact for patients. The role supports a positive patient experience by providing exceptional customer service and completing administrative tasks in a welcoming, team-oriented environment. The company emphasizes teamwork, respect, and integrity.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Proficient computer skills and ability to learn new software systems.

Responsibilities

  • Greet patients.
  • Answer phones.
  • Schedule patient appointments.
  • Complete new patient registration and data entry.
  • Discuss insurance benefits, authorization requirements, and payment responsibilities.
  • Collect patient balances, including copays, deductibles, and coinsurance.
  • Perform standard day-to-day clinical administrative responsibilities.

Benefits

  • Monthly performance bonus.
  • Sick time earned based on Massachusetts Sick Law.
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