Care Coordinator

FCC Behavioral Health•West Plains, MO

About The Position

The Care Coordinator (CC) helps individuals and families develop skills, access resources, and manage illness so they can succeed in the living, working, learning, and social environments of their choice. Care Coordinators teach, model, and practice skills with people served to promote recovery and wellness. The role includes educating people served about mental illness and/or substance use disorders, connecting them with community resources and natural supports, and helping them develop interpersonal, social, family, community, and independent-living skills. The Care Coordinator may provide medically necessary and appropriate transportation in a personal or agency vehicle. The position also requires timely documentation, adherence to applicable evidence-based practice models and agency policies, and support for program compliance with certification standards and the agency’s strategic plan for clinical care.

Requirements

  • A master's or bachelor's degree in a human services field from a college or university listed in the U.S. Department of Education's database of accredited schools; or qualification as a Qualified Addiction Professional (QAP); or an Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health.
  • Alternatively, a bachelor's degree in an unrelated field plus two years of qualifying experience, or four years of qualifying experience.
  • Qualifying experience must include delivering services to individuals with mental illness, substance use disorders, or developmental disabilities.
  • Qualifying experience must include at least one of the following: providing individual or group services with a rehabilitation, habilitation, recovery, or resiliency focus; teaching and modeling ways to cope with and manage psychiatric, developmental, or substance use issues while encouraging natural resources and supports; supporting efforts to find and maintain housing or employment and/or function appropriately in family, school, and community settings; or assisting individuals to achieve goals and objectives in an individualized treatment plan.

Responsibilities

  • Educate people served to help them learn about and manage mental illness and/or substance use disorders.
  • Provide transportation for people served when medically necessary and appropriate, using a staff member’s personal vehicle or an agency vehicle if available.
  • Link people served with community resources and help them develop natural supports.
  • Help people served develop or improve interpersonal, social, family, community, and independent-living skills.
  • Complete required documentation in a timely manner.
  • Adhere to applicable evidence-based practice models.
  • Demonstrate working knowledge of diagnostic criteria for substance use and/or mental disorders.
  • Communicate information orally, effectively, and accurately.
  • Help ensure the program operates within applicable agency certification standards (CARF, DMH) and the strategic plan related to clinical care.
  • Follow program and agency policies and procedures.
  • Perform other assigned duties and special projects.
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