Care Coordinator

Catholic Charities of the Archdiocese of Chicago•Chicago, IL

About The Position

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to improve lives, strengthen and empower people, families, and communities, and serve through the eyes of faith. The Care Coordinator conducts timely assessments of elderly and frail clients in community settings; develops and maintains comprehensive care plans; provides ongoing case management and referrals; ensures accurate documentation and certifications; collaborates with internal teams; travels within assigned communities; and pursues continuous learning to support high-quality client care.

Requirements

Bachelor's degree in Arts/Sciences (BA/BS) in a related field of study; entry-level applicants considered.
Organization, time management, and client/caseload management skills, including the ability to maintain confidential client material.
Strong communication, problem-solving, and critical-thinking skills.
Data-entry skills and knowledge of CP software.
IDOA certification upon hire.
Driver's license and automobile insurance.
Comply with applicable background-check and DMV-check requirements.
Ability to kneel and move between sitting, bending, kneeling, and standing multiple times a day; climb up and down up to three flights of stairs at a time; and lift, push, and pull up to 25 pounds.

Nice To Haves

Bachelor's degree in Arts/Sciences (BA/BS) in a related field of study and 1–3 years of relevant experience.
Care coordination or case management experience.
Experience working in an aging network, federal waiver program, or managed care.
Ability to build relationships with diverse populations.

Responsibilities

Assess the complex needs of elderly and frail clients in community settings, gather information, develop care plans, and connect clients to resources and supports.
Conduct assessments for new and existing program participants within established timelines and provide case management services.
Develop effective written care plans that match client needs, maintain care plans, and protect client confidentiality.
Make appropriate referrals, monitor client services, and document services provided within established timelines.
Maintain up-to-date client files and databases.
Attend required meetings and trainings and maintain mandatory certification.
Collaborate with internal stakeholders and team members as needed.
Travel independently throughout assigned communities to complete position duties.
Engage in ongoing learning, training, and skill development; seek and apply feedback to improve performance and contribute to team and organizational success.
Perform other duties and responsibilities as assigned.