Customer Care Coordinator

Coleman Worldwide Moving•Louisville, KY

About The Position

The Customer Care Coordinator books and coordinates military or consumer shipments. The role serves as a liaison to customers by providing support and communicating expected move and arrival dates and times. It also involves collecting and relaying shipment information and customer documentation, distributing information to appropriate facilities, and resolving problems as necessary.

Responsibilities

  • Book and coordinate military or consumer shipments.
  • Serve as a customer liaison, providing support and communicating expected move and arrival dates and times.
  • Collect and relay shipment information and customer documentation.
  • Distribute information to appropriate facilities.
  • Resolve problems as necessary.
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