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Supervisor of Operations - Campus Services

West Virginia UniversityWest Virginia, WV
Onsite

About The Position

The department of Facilities & Services at West Virginia University is currently accepting applications for a Supervisor of Operations. Under the general supervision of the Assistant Director, or Operations Coordinator, the Supervisor Campus Services organizes, schedules, coordinates, and supervises work assignments in the Operations Unit of the Facilities Management Department. Shall supervise all Senior Campus Service Workers, Campus Service Workers, Maintenance Workers. Responsible for cleaning and maintenance in all buildings assigned. Ensures the completion of all custodial services.

Requirements

  • High School diploma or GED required.
  • A minimum of three (3) years in personnel management experience required.
  • Experience in custodial equipment, chemicals and procedures
  • Budget management and purchasing experience
  • Experience using computers and various software programs
  • A minimum of one (1) year in experience using electronic time management systems is highly preferred
  • Any equivalent combination of related education and/or experience will be considered.
  • Knowledge and ability to interpret all appropriate safety codes, electrical codes, etc.
  • Knowledge of warehousing functions.
  • Knowledge of all types of industrial cleaning equipment and power tools, including proper repair and maintenance of such equipment.
  • Must have knowledge of building operations management, general maintenance systems, and housekeeping techniques.
  • Must have supervisory skills and the ability to communicate and resolve employee issues.
  • Must have the ability to develop detailed records and plans to meet operational needs.
  • Possess the ability to prioritize and delegate duties.
  • Must have office and organizational skills.
  • Must be able to effectively manage multiple activities and/or projects simultaneously and work in a high change environment.
  • Shall be able to gain a working knowledge and understanding of systems throughout the facilities to include HVAC, plumbing, electrical, light, fire, building security, cable TV, data/telephone, and elevator systems.
  • Must have technical knowledge of blood borne pathogens, molds and hazardous microbes in order to ensure proper disinfection and personal safety.

Nice To Haves

  • Associates degree preferred
  • Experience supervising 6 or more employees is preferred.

Responsibilities

  • Supervise the daily activity of all Campus Service Workers and Senior Campus Service Workers in general and specific building services functions.
  • Make frequent evaluations as to the performance of all custodial personnel assigned under their jurisdiction.
  • Demonstrate to employees the work methods and operations of equipment as required for safe and efficient performance of their duties.
  • Inspect Campus Service Workers assigned facilities and equipment.
  • Coordinate repair work with the maintenance unit.
  • Communicate with students, student staff, and faculty to schedule work and service requests.
  • Develop a working knowledge of the physical facilities and supporting equipment such as air-conditioning/heating systems, electrical control panels, lighting and plumbing systems necessary to make minor adjustments from normal operation and to correctly respond to possibly emergency situations.
  • Assist the AD in identifying and prioritization of deferred maintenance projects.
  • Interview applicants and make recommendations on candidate selection.
  • Work with Operations Coordinator and HR to counseling and discipline employees.
  • Perform annual employee performance appraisals.
  • Supervise the cleaning and maintenance of interior and exterior appearance of all building and grounds.
  • Maintain employee time records in accordance with WVU HR, Shared Services and State compensation policy guidelines.
  • Monitor the electronic time recording system to ensure that employees are paid correctly, and that their sick and vacation balances are routinely reconciled and remain accurate.
  • Use various software systems to maintain automated inventory of all furnishings, equipment and supplies.
  • Utilize electronic work order system to order operational supplies.
  • Ensure materials are received in quantities ordered and periodically check materials for quality assurance.
  • Monitor personnel budget expenditures to ensure temp, contracted and fulltime staff are not working in excess of available allotted annual funding.
  • Monitor material orders by staff to ensure set annual budget is efficiently utilized and that sufficient funds are maintained to cover all 12 months of the fiscal year.
  • Assist Operations Coordinator in forecasting future operational budgets.
  • Routinely monitor electronic work system for work requests.
  • Prioritize and assign work orders to staff.
  • Document results in work order system.
  • Arrange work shifts and schedule any special assignments as required to ensure all housekeeping requirements are met.
  • Evaluate and select new cleaning products, materials and equipment.
  • Conduct frequent inspections of all assigned areas to ensure all work is carried out in proper and orderly manner in compliance with WVU standards.
  • Determine requirements for special set-up or arrangements in buildings assigned, through direct contact with sponsoring organizations.
  • Be responsible for ordering, securing, and distributing supplies, and submit those requisitions to the warehouse to ensure that all materials are on hand for every job.
  • Continually monitor and make staffing scheduling adjustments to meet routine facility responsibilities and special WVU sponsored and or community events.
  • Assist in evaluating and selecting new cleaning products, materials and equipment.
  • Conduct frequent inspections to ensure all work is completed safely, uniformly and in a timely fashion and to WVU standards.
  • Schedule and implement the unlocking/locking of individual buildings, classrooms and meeting rooms.
  • Ensure these areas are ready for occupancy.
  • Inspect all facility rooms / spaces for condition in regard to safety, sanitation, and maintenance.
  • Document findings, create work orders, assign tasks, and if necessary, initiate billing.
  • Routinely inspect all facility rooms and spaces to ensure there are no safety, sanitation, or maintenance issues.
  • Document findings, create work orders, assign tasks, and if necessary, initiate billing.

Benefits

  • 37.5-hour work week
  • 13 paid holidays (staff holiday calendar)
  • 15 annual leave (vacation) days per year or more based on years of service (employee leave)
  • 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
  • WVU offers a range of health insurance and other benefits
  • 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks.
  • Wellness programs

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