Training Operations Supervisor - Moses Lake Production Campus (Columbia Basin Facility)
About The Position
The Training Operations Supervisor leads and oversees daily operations of global operations employee training programs within their region. The role enhances employee performance by managing and implementing standardized on-the-job training programs and supporting operations departments in creating training materials. It also implements leadership programs and runs train-the-trainer programs for supported operations sites. The position conducts on-site training, facilitates group training, and works with the Global Operations Training team to coordinate training and use outside vendors when needed. The supervisor evaluates program effectiveness by maintaining training activity KPIs and tracking employee progress in the learning management system. The role also supervises training specialists and coordinators, supports site training processes, and leads projects related to global operations training initiatives.
Requirements
- Bachelor’s degree (B.A. or B.S.) from a four-year college or university.
- At least 5 years of related experience and/or training.
Nice To Haves
- Knowledge of online training methods and best HR practices.
- Proficiency in learning management systems.
- Excellent organizational and project management skills.
Responsibilities
- Supervise and mentor regional training specialists and training coordinators.
- Coordinate the site training matrix under the global operations training framework, ensuring accuracy by location and role.
- Coordinate and schedule internal and external training with relevant managers and workforce planners.
- Ensure the learning management system is updated.
- Coordinate on-the-job training with relevant managers and workforce planners.
- Support and monitor the on-the-job training process, ensuring required steps are followed and sign-off sheets and feedback forms are received.
- Monitor and provide insights into training hours worked.
- Facilitate train-the-trainer programs.
- Manage and facilitate the use of outside vendors when outsourced training is needed.
- Coach and support leaders in understanding the training program and their roles in it.
- Coordinate, monitor, and report on the location training budget.
- Monitor and provide updates on training KPIs.
- Oversee and help coordinate scheduling of Front-Line Leader and Future Leader programs and training sessions.
- Support and help coordinate new-hire orientation using standardized materials; facilitate orientations when HR is unavailable and ensure paperwork and required training are completed.
- Coordinate apprentice programs.
- Support audits.
- Support and monitor Standard Work.
- Collaborate with the Global Operations Training team to develop and implement employee training programs.
- Lead and manage projects related to global operations training initiatives.
- Lead training pillar meetings.
- Conduct on-site training and facilitate group training programs.
Benefits
- Medical, dental, and vision coverage.
- 401(k) savings plan.
- Paid Family Building Leave.
- Generous paid time off; eligible employees may accrue up to 160 hours in year one.
- 10 paid holidays.
- Relocation Assistance Program, where applicable.
- Education assistance.
- Annual incentive plan eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
