Overnight Campus Site Supervisor

Securitas Security Services•Norfolk, VA

2d•$20 - $21

About The Position

The Security Site Supervisor oversees Security Officers, Lead Officers, and other personnel at assigned client posts. The role ensures post orders are followed, rounds are completed, reports are filed, and proper authorities and clients are notified during emergencies. The supervisor trains and directs employees, manages coverage and schedules with company management, inspects posts, prepares reports, supports payroll and personnel submissions, and meets with client representatives to confirm security requirements and provide customer service. Supervisory duties may include interviewing, orienting, assigning work, evaluating performance, coaching and disciplining employees, resolving complaints, and making hiring or termination recommendations. The supervisor may also perform Security Officer duties. The position requires overnight work and weekends. Employees must be able to stand and walk for extended periods, may need to work overtime without advance notice, and may be exposed to stressful situations, inclement weather, uneven terrain, and conditions requiring protective equipment. A DCJS license is required. The role also requires meeting company standards for background and reference checks, controlled substance testing, and a behavioral selection survey, in addition to any applicable licensing requirements.

Requirements

Security and management experience.
DCJS license required.
High school diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions.
Knowledge of security operations, particularly patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Ability to learn and follow written, oral, or diagrammatic instructions.
Ability to be an effective team member and adapt to different sites and changes in post procedures.
Ability to maintain professional composure in unusual, stressful, or urgent circumstances.
Ability to write routine correspondence, logs, and reports.
Good organizational skills and strong customer-service and results orientation.
Strong interpersonal skills and ability to interact effectively with clients across social levels and cultures.
Ability to handle multiple tasks concurrently and use a keyboard, basic computer applications, and controls.
Ability to see, hear, speak, and write clearly to communicate, observe and report incidents, and direct others.
Ability to stand and walk for extended periods; duties may include climbing stairs, walking on inclines or uneven terrain, occasional reaching, stooping, kneeling, crouching, or crawling, and lifting or moving up to 10 pounds frequently and up to 25 pounds occasionally.
Ability to use a vehicle regularly for work duties.
Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, as well as mandatory licensing requirements.
Must be able to work overnight hours and weekends.

Nice To Haves

At least 2 years of experience in retail is preferred.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel at assigned client posts.
Ensure post orders are followed, scheduled rounds are completed, required reports are filed, and authorities and clients are notified in emergencies.
Coach and discipline personnel, document coaching and disciplinary actions, and seek guidance from company management when appropriate.
Train personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information.
Coordinate with company management to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts and meet with subordinates to explain tasks and responsibilities.
Meet with client representatives to confirm security requirements are met and provide customer service.
Carry out applicable supervisory duties, including interviewing, orienting, training, assigning and directing work, appraising performance, addressing complaints, resolving problems, and making hiring or termination recommendations.
Perform Security Officer duties as assigned and in accordance with post orders and company policy.
Track and maintain schedule assignments.
May work overtime without advance notice.