Site Supervisor- Hospital Overnight

Allied Universal•Galveston, TX

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The supervisor oversees staffing, scheduling, on-site training, contract compliance, service quality, personnel performance, and operational tasks for security personnel assigned to the site. The role also responds to client requests, provides direction to subordinates, and makes recommendations on personnel actions, physical security surveys, post orders, productivity, and cost reductions.

Requirements

  • High school diploma or equivalent.
  • Ability to pass state-required training or other licensing qualifications.
  • Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
  • Must meet at least one of the following: service in the active-duty military, military reserves, or National Guard; service in Auxiliary Police or Police Cadets; at least one year of verifiable, successful supervisory experience in the security-related industry; or an associate degree or higher in any discipline.
  • At least 18 years of age, or older if required by the state; at least 21 years old if armed.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Problem-solving skills.
  • Active listening skills.
  • Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
  • Ability to compile, sort, and interpret data.
  • Ability to research, investigate, and compile information.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to write informatively, clearly, and accurately.
  • Teamwork skills.
  • Attention to detail.

Nice To Haves

  • Meets the basic qualifications for Custom Protection Officer.

Responsibilities

  • Oversee on-site security operations, including staffing, scheduling, and training personnel assigned to the site.
  • Ensure security personnel meet contract-required training and screening requirements.
  • Keep overtime to a minimum or within requirements set by Allied Universal.
  • Inspect security personnel and their performance to ensure service quality and contract compliance.
  • Perform operational and administrative duties, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
  • Recommend positive and negative personnel actions for directly supervised employees.
  • Respond to client requests.
  • Make emergency notifications as required by site Post Orders.
  • Direct and instruct subordinates in the performance of their duties.
  • Make decisions on disciplinary actions and commendations pertaining to security personnel.
  • Recommend productivity improvements and cost reductions to management.
  • Recommend physical security surveys and post orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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