Site Supervisor - Children's Hospital

Allied Universal • Spokane, WA

3d • Onsite

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed services at a client site. The supervisor manages staffing, scheduling, and on-site training for assigned personnel; ensures required training, screening, service quality, and contract compliance; and handles operational functions such as payroll and incident-report maintenance. The role also involves responding to client requests, directing and evaluating subordinate staff, making personnel and operational recommendations, and making emergency notifications in accordance with site Post Orders.

Requirements

• High school diploma or equivalent.
• Ability to pass any state-required training or other qualifications for licensing.
• If driving a company-owned or client-provided vehicle, ability to pass a state licensing test.
• Must possess at least one of the following: service in the active-duty military, military reserves, or National Guard; service in Auxiliary Police or Police Cadets; at least one year of verifiable and successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
• At least 18 years of age, or older if required by the state; at least 21 years of age if armed.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving and active-listening skills.
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
• Ability to compile, sort, and interpret data; research, investigate, and compile information; and write informatively, clearly, and accurately.
• Ability to mediate conflict with tact and diplomacy.
• Teamwork and attention to detail.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee all aspects of the on-site security function, including staffing, scheduling, and on-site training for assigned Allied Universal personnel.
• Ensure security personnel meet contract-required training and screening requirements.
• Keep overtime to a minimum or within preset requirements designated by Allied Universal.
• Inspect security personnel and their job performance regularly during the assigned shift to ensure service quality and contract compliance.
• Perform operational and related functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations regarding positive and negative personnel actions for directly supervised staff.
• Respond to client requests.
• Make emergency notifications as required by site Post Orders.
• Provide subordinates with direction and instruction regarding their duties.
• Make disciplinary action and commendation decisions pertaining to security personnel.
• Recommend productivity improvements and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED