Children's Hospital House Supervisor

WVU Medicine

21h•Onsite

About The Position

The Children's Hospital House Supervisor facilitates patient flow 24/7 by monitoring and coordinating bed assignments and managing staff to support efficient operations. The role makes administrative decisions affecting the hospital, coordinates admissions and transfers, responds to emergencies, supports clinical and operational teams, and helps ensure appropriate staffing and patient care. The position is scheduled for 24 hours per week with a varied shift.

Requirements

Current license to practice Registered Professional Nursing in West Virginia.
Obtain Basic Life Support certification within 30 days of hire.
Strong organizational skills and attention to detail.
Ability to work with minimal supervision.
Excellent interpersonal skills and self-motivation.

Nice To Haves

Specialty certification in nursing administration or a nursing specialty.
Five years of nursing experience, preferably in a hospital setting.

Responsibilities

Make administrative decisions, using available data, about complex situations affecting the hospital, including public relations, patient care, medical-legal matters, finances, and bed coordination; validate decisions with the House Supervisor when necessary.
Initiate appropriate actions during emergencies such as power failures, disasters, and fires, and keep the House Supervisor informed.
Manage public relations matters involving media inquiries about patients and unusual events.
Help nursing and other department staff resolve problems affecting patient care delivery, collaborating with department directors as needed and keeping management appropriately informed.
Provide current bed-status information for all units and patients to the Emergency Department physician, Med-Com, and MARS to support timely acceptance of transfers.
Assess bed availability and direct admissions to determine transfer status, and coordinate transfers from outside facilities and the Emergency Department using clinical expertise for patient placement.
Assess unit activity during rounds and confer with Charge Nurses about unusual patient-care situations or other concerns.
Help Charge Nurses resolve complex issues involving staff performance, inappropriate behavior, or problems involving patients, visitors, or staff.
Receive reports on unit activities that may affect hospital-wide staffing needs and develop preliminary staffing plans as appropriate.
Assign Resource Pool and Per Diem staff to meet staffing needs.
Help the Manager or designee arrange staffing, including calling in additional unit staff or enforcing Staffing Adjustment Guidelines; assess the need for and make staff reassignments.
Collaborate with operational support departments, such as housekeeping and transport, to maximize patient throughput.
Provide expertise on clinical nursing issues and consult other professionals as needed.
Negotiate decisions professionally with physicians, visitors, staff, and others.
Conduct patient rounds and facilitate timely service recovery.
Respond to emergency pages, assess whether additional help is needed, coordinate patient transfers when necessary, and ensure family support.
Work with the House Supervisor to complete fitness-for-duty requirements.
Participate in Performance Improvement/Quality Improvement activities as appropriate.