Overnight Campus Site Supervisor

Securitas•Norfolk, VA

About The Position

The Overnight Campus Site Supervisor oversees Security Officers, Lead Officers, and other personnel assigned to client posts. The supervisor ensures post orders are followed, scheduled rounds are completed, required reports are filed, and appropriate authorities and clients are notified during emergencies. The role includes supervising, coaching, disciplining, and training employees; reviewing assignments and post orders; helping ensure adequate staffing; assisting with payroll and personnel information; inspecting posts; and preparing and submitting reports. The supervisor also meets with client representatives to confirm security requirements are being met and to provide customer service. The role may include performing Security Officer duties in accordance with post orders and company policy. The position requires overnight hours and weekends. It involves frequent sitting, standing, and walking, sometimes for long periods, and may include stairs, inclines, uneven terrain, occasional physically demanding activity, and exposure to inclement weather or situations requiring protective equipment. The employee may be required to work overtime without advance notice and must meet company standards for background and reference checks, controlled substance testing, behavioral selection survey, and applicable licensing.

Requirements

High school diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Security and management experience.
DCJS license required.
May be required to hold and maintain applicable state, county, and municipal Security Officer licenses.
Knowledge of security operations, especially patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual or stressful circumstances and adapt to different sites and post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Strong customer service and results orientation, with interpersonal skills to interact effectively with clients across social levels and cultures.
Ability to handle multiple tasks concurrently and use a keyboard, basic computer functions, and controls.
Clear vision, hearing, speech, and writing to communicate, observe and report incidents, and direct others.
Ability to stand and walk for extended periods; the job may involve stairs, inclines, uneven terrain, and occasional reaching, stooping, kneeling, crouching, or crawling.
Ability to frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
Ability to use a vehicle regularly for work duties.
Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to applicable licensing requirements.

Nice To Haves

At least 2 years of experience in retail is preferred.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel assigned to client posts.
Ensure post orders are followed, scheduled rounds are completed, and required reports are filed.
Notify appropriate authorities and the client during emergency situations.
Coach and discipline personnel, document those actions, and seek guidance from company management when appropriate.
Train personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information as designated.
Work with company management to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide quality customer service.
Carry out assigned supervisory duties, which may include interviewing, orienting, training, assigning and directing work, appraising performance, rewarding and disciplining employees, resolving complaints and problems, and making hiring and termination recommendations.
Perform Security Officer duties when assigned, in accordance with post orders and company policy.