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The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and providing quick, friendly, professional service at the register. Baristas are expected to be reliable, punctual, positive, considerate teammates who are willing to learn and enjoy the work. The position involves learning and performing café operations, including using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, preparing food and drinks accurately, completing cleaning tasks, dating products and following FIFO practices, and supporting the bookfloor team when needed. Baristas also follow loss-prevention procedures and use de-escalation techniques, and may support other stores in the wider Cluster when needed and able. As experience develops, Baristas build product knowledge across beverages, bakery, savory options, and gifting; maintain appealing product presentation; share information about promotions and sales objectives; recommend food and beverage customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as skills develop. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking.
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Career Level
Entry Level
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