Coffee Shop Barista

Hy-Vee, Inc.•Marshalltown, IA

11d•Onsite

About The Position

The Coffee Shop Barista prepares and replenishes coffee shop products, serves customers, and helps maintain a clean, organized, and well-stocked department. The role involves taking orders at the counter and by phone, answering questions, preparing products, monitoring freshness and appearance, handling payments, and working with teammates to provide a positive customer experience. Training and support are provided; prior experience is not required.

Requirements

Ability to follow written and verbal instructions.
Basic math skills for addition, subtraction, counting, and recording.
Ability to communicate clearly and courteously with customers and teammates.
Ability to stay organized and work at the pace of a busy coffee shop.
Less than a high school diploma or equivalent is accepted.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Up to six months of similar or related work experience.

Responsibilities

Greet customers warmly and provide helpful, friendly service.
Take customer orders at the counter and over the phone, help customers find products, and answer questions.
Prepare and replenish coffee shop products throughout the shift.
Monitor product freshness and appearance and follow or develop production lists to meet daily needs.
Handle food safely and maintain a clean, neat work area that meets department standards.
Receive products, put them away, and review invoices as needed.
Operate the department register and process payments where applicable.
Remove trash promptly and keep the department tidy.
Work with teammates to provide a smooth and positive customer experience.
Follow the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.