Barista - Temporary

Barnes & Noble•New York, NY

12d

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café, including stocking deliveries, tidying the bakery case and dining area, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility where possible, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for the work. They are trained to perform operational café duties, develop product and merchandising knowledge, maintain cleanliness and food-safety standards, and support the bookstore team when needed. As their skills develop, they are expected to contribute increasingly to café sales, promotions, product presentation, and customer recommendations. The stated career path can lead to Senior Barista.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able; stores are open early mornings to late evenings every day, including weekends and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to learn and execute café operational, merchandising, cleaning, stocking, food-preparation, and loss-prevention procedures.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain attractive café presentation, including the counter, floor retail fixtures, bakery case, and dining area.
Operate registers quickly, accurately, and professionally.
Receive, unpack, and stock deliveries efficiently and accurately.
Prepare food and drinks properly and accurately using product knowledge, recipe guides, product specification sheets, and other tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness, hygiene, sanitation, and safety standards.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Develop knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain appealing presentation and recommend customizations.
Communicate sales objectives, new limited-time offers, and café promotions to customers and colleagues.
Use café training tools appropriately and support the success of key products and promotions.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible schedules.
Company-paid holidays for eligible schedules.
401(k) with company match for eligible schedules.
Transit benefit for eligible schedules.
Medical, dental, and vision benefits for eligible schedules.
Healthcare and dependent care spending accounts for eligible schedules.
Disability benefits for eligible schedules.
Life insurance for eligible schedules.
Tuition reimbursement for eligible schedules.