Barista - Temporary

Barnes & Noble•San Marcos, CA

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive café presentation and efficient operations by stocking deliveries, tidying the bake case and dining area, and operating registers in a friendly, professional manner. Baristas learn and perform the café’s operational work, including using registers and other technology; merchandising café and retail fixtures; preparing food and drinks; receiving and stocking deliveries; completing cleaning tasks; applying FIFO and product-dating practices; and following loss-prevention and de-escalation procedures. The position also supports the bookfloor team when needed and may involve working at other stores to support the wider Cluster. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation standards. The role offers a career path to Senior Barista as employees master the required skills. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, willing, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be willing to develop proficiency in café operations, food and drink preparation, merchandising, register operation, cleaning, FIFO, product dating, and loss prevention.
Meet physical demands including prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and support efficient café operations.
Unpack and stock deliveries; tidy the bake case and dining area.
Operate registers quickly, competently, and professionally.
Use registers, computers, tablets, programs, and other tools efficiently.
Maintain café and retail fixture presentation through merchandising and visual merchandising.
Prepare food and drinks accurately using product information and recipe guides as needed.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products accurately and consistently.
Support the bookfloor team when needed and assist other stores in the wider Cluster when able and needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build product knowledge across beverages, bakery, savory options, and gifting; use it to support presentation, sales objectives, promotions, and customer recommendations.
Use café training tools and follow café safety, hygiene, and sanitation guidelines and procedures.
Maintain reliable, punctual attendance; support scheduling gaps when able; and work positively and considerately with colleagues and customers.
Comply with company policies and procedures.