Barista - Temporary

Barnes & Noble•Reston, VA

8d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, helping them choose beverages and café items, and providing quick, friendly, professional service at the register. The role also supports attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, and keeping café and retail fixtures clean and well presented. Baristas are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and helpful attitude toward customers and colleagues, and willingness to learn. They receive training and are expected to become proficient in café operations, including using registers and other technology, merchandising, preparing food and drinks, receiving and stocking deliveries, cleaning, applying FIFO and product-dating practices, and following loss-prevention and de-escalation procedures. They may also support the bookfloor team and other stores in the wider Cluster when needed and able. As their expertise develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, and safety, hygiene, and sanitation procedures. The role offers a career path to Senior Barista as employees master the required skills. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. The hourly rate starts at $15.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive behavior toward colleagues and a cheerful, helpful approach toward customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Willingness to master the operational competencies of a Barnes & Noble Barista.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service while operating the register.
Maintain attractive café presentation, cleanliness, and efficient operations, including tidying the bake case and dining area.
Unpack and stock deliveries accurately and efficiently.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café counter and floor retail fixtures through merchandising and visual merchandising.
Prepare food and drinks accurately using product knowledge, colleagues’ knowledge, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly cleaning tasks and maintain café safety, hygiene, and sanitation standards.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able and needed, support other stores in the wider Cluster.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when needed.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to maintain appealing presentation.
Share knowledge of new limited-time offers and café promotions with customers and colleagues and support sales objectives.
Recommend effective food and beverage customizations to customers.
Use café training tools appropriately and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefit (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)