Barista - Temporary

Barnes & Noble • Chandler, AZ

13d • Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also helps maintain an attractive, clean, and efficiently run café by stocking deliveries, presenting the bake case and dining area, preparing food and drinks, and supporting café merchandising and retail fixtures.

Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for the work. They receive training in café operations and are expected to develop proficiency in technology, merchandising, register operation, receiving and stocking, food and drink preparation, cleaning, FIFO and product dating, loss prevention, and de-escalation. They may also support the bookfloor team and, when able and needed, work in other stores within the wider cluster.

As experience develops, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing café presentation; explain promotions and products to customers and colleagues; recommend food and beverage customizations; and apply café safety, hygiene, and sanitation standards. Employees who master the role’s skills are expected to advance to Senior Barista. Baristas must comply with company policies and procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
• Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
• Show willingness and aptitude to learn new skills and knowledge.
• Be willing to master café operational competencies and use technology comfortably and efficiently.
• Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them choose beverages and café items.
• Provide quick, friendly, and professional service while operating the register.
• Maintain café presentation, cleanliness, and efficient operations, including the bake case and dining area.
• Unpack and receive deliveries and stock products accurately and efficiently.
• Prepare food and drinks accurately using product information and recipe guides.
• Maintain counter, floor fixtures, and café retail presentation through merchandising.
• Perform daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
• Follow First In First Out (FIFO) practices and date products consistently and correctly.
• Support the bookfloor team when needed and may assist other stores in the wider cluster when able and needed.
• Apply loss prevention procedures and de-escalation techniques; identify theft or problematic behaviors and seek support.
• Build product knowledge and share information about café products, promotions, and sales objectives with customers and colleagues.
• Recommend food and beverage customizations and support café retail options and product promotions.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible scheduled-hour groups.
• Company-paid holidays for eligible scheduled-hour groups.
• 401(k) with company match for eligible scheduled-hour groups.
• Transit benefits for eligible scheduled-hour groups.
• Medical, dental, and vision benefits for employees scheduled 30 hours or more.
• Healthcare and dependent care spending accounts for employees scheduled 30 hours or more.
• Disability benefits and life insurance for employees scheduled 30 hours or more.
• Tuition reimbursement for employees scheduled 30 hours or more.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed