Barista - Temporary

Barnes & Noble•Princeton, NJ

12d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the café by stocking deliveries, tidying the bake case and dining area, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and helpful attitude toward customers and colleagues, a willingness to learn, and enjoyment of barista work. The role requires proficiency in café operations, including using store technology, merchandising, operating registers, receiving and stocking deliveries, preparing food and drinks, completing cleaning tasks, following FIFO and product-dating practices, supporting the bookfloor team when needed, and following loss-prevention procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and when needed to support the wider Cluster. As baristas gain experience, they build product and café knowledge, help maintain appealing displays, support sales objectives and promotions, recommend customizations, use café training tools, and apply safety, hygiene, and sanitation procedures. Employees who master the role’s skills are expected to advance to Senior Barista. Company policies and procedures must be followed.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able.
Approach work positively and complete assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Demonstrate enjoyment of barista work.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and help ensure efficient café operations.
Unpack and stock deliveries and tidy the bake case and dining area.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café presentation and cleanliness, including counter and floor retail fixtures.
Prepare food and drinks accurately using product information and available tools.
Complete daily and weekly cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Maintain interesting and appetizing product presentation.
Support café sales objectives, new limited-time-offer items, and promotions by sharing product knowledge with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools and apply café safety, hygiene, and sanitation guidelines.
Maintain reliable and punctual attendance and, when able, help fill scheduling gaps.
Support other stores in the wider Cluster when able and needed.