Barista - Temporary

Barnes & Noble•The Villages, FL

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to be reliable, punctual, positive, supportive of colleagues, cheerful and helpful with customers, willing to learn, and enthusiastic about the work. The role requires learning and performing café operations, including using registers and other technology, merchandising and maintaining café fixtures, receiving and stocking deliveries, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookstore team when needed. Baristas also learn product offerings, promotions, customization options, café safety and hygiene procedures, and training tools. They follow company policies and procedures and may work in other stores when needed and able. With experience and mastery of the role’s skills, Baristas are expected to advance to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling schedule gaps when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable using registers, computers, tablets, programs, and other tools.
Perform physical work involving prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Receive and unpack deliveries and stock products accurately and efficiently.
Prepare food and drinks accurately using product knowledge, recipe guides, specifications, and available tools.
Perform daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products correctly.
Support the bookstore floor team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft and problematic behavior, and seek support when appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to support sales, promotions, and customer recommendations.
Use café training tools and follow safety, hygiene, and sanitation procedures.
Work collaboratively with other stores in the wider Cluster when needed and able.
Comply with company policies and procedures.