Barista - Temporary

Barnes & Noble•Center Valley, PA

12d

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and providing quick, friendly, professional service at the register. Baristas are expected to be reliable, punctual, positive, considerate teammates who are willing to learn and enjoy the work. The position involves learning and performing café operations, including using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, preparing food and drinks accurately, completing cleaning tasks, dating products and following FIFO practices, and supporting the bookfloor team when needed. Baristas also follow loss-prevention procedures and use de-escalation techniques, and may support other stores in the wider Cluster when needed and able. As experience develops, Baristas build product knowledge across beverages, bakery, savory options, and gifting; maintain appealing product presentation; share information about promotions and sales objectives; recommend food and beverage customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as skills develop. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively and willingly, completing assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Enjoy working as a barista.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain attractive café presentation, cleanliness, and efficient operations.
Unpack and stock deliveries, and maintain the bake case and dining area.
Use registers, computers, tablets, programs, and other tools efficiently.
Merchandise café products and maintain counter and floor retail fixtures.
Prepare food and drinks accurately using product knowledge, recipe guides, specification sheets, and other resources.
Complete daily and weekly café cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
Build product knowledge across beverages, bakery, savory options, and gifting, and use it to maintain appealing displays.
Share information with customers and colleagues about limited-time offers, café promotions, and key sales objectives.
Recommend food and beverage customizations and support café retail options and promotions.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.