Barista

SpartanNash • South Bend, IN

12d • Onsite

About The Position

The Barista prepares coffee shop beverages and food, operates a cash register, and receives customer payments in a timely and efficient manner while providing courteous customer service. The role follows established food safety, sanitation, cleaning, security, cash-handling, and safety procedures; maintains a clean, well-stocked department; and supports a customer-oriented store experience. Duties may also be assigned in other departments based on customer experience needs.

Requirements

• Good verbal communication skills and the ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing, and arithmetic skills.
• Ability to meet the physical demands of the role, including frequent lifting or moving of up to 30 pounds, occasional lifting or moving of up to 50 pounds, and standing and walking for extended periods.

Nice To Haves

• High school diploma or GED.
• One year of retail or related experience.

Responsibilities

• Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
• Prepare food items according to procedures.
• Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
• Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
• Stock items and rotate coffee items and merchandise displays.
• Maintain an understanding of current store programs and product locations.
• Understand and efficiently operate check-stand and coffee shop equipment.
• Notify the department lead or manager when products or supplies need to be ordered.
• Follow company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
• Maintain a clean, well-stocked department and comply with company safety and sanitation procedures and standards.
• Communicate company programs, in-store specials, and coupons to customers, and model high standards of service.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments as assigned based on customer experience needs.
• Take on additional responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED