Barista

Areas USA, Inc • Pine Hills, WV

10d

About The Position

The Barista provides courteous, knowledgeable, and outstanding customer service through strong product knowledge and barista skills. The role prepares beverages to the store’s standards and maintains a commitment to quality in all products. Preparing customer orders requires attention to espresso grind, tamp pressure, shot-pulling speed, milk temperature, and serving-cup selection.

The Barista welcomes and assists customers, recommends products, demonstrates brewing equipment, and creates opportunities for customers to interact with products. The role also follows store standards for beverage preparation, health and sanitation, operational flow, merchandising, inventory, cleaning, cash handling, and customer service, while contributing to sales and profit goals.

Requirements

• High school diploma or General Education Degree (GED).
• Customer service experience required.
• Ability to learn quickly.
• Effective oral communication skills.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.
• Ability to demonstrate an enthusiastic work ethic.
• Ability to deliver excellent customer service.

Nice To Haves

• Some coffee experience preferred.

Responsibilities

• Welcome and connect with every customer.
• Discover customer needs and recommend products to enhance service and meet sales goals.
• Offer customer demonstrations and samples using brewing equipment.
• Create opportunities for customers to interact with products.
• Respond to customer needs and thank every customer.
• Prepare beverages to store standards.
• Follow health, safety, and sanitation guidelines for products and work areas.
• Follow store policies and procedures for operational flow at each station.
• Follow standards for merchandising, stocking, rotating, and storing products.
• Perform cleaning tasks according to duty rosters and cleaning standards.
• Present oneself professionally and communicate clearly with customers and team members.
• Follow cash-handling procedures and cash-register policies.
• Follow inventory stocking and recording guidelines.
• Contribute to store goals for increasing sales and improving profits.

Benefits

• Affordable medical insurance for full-time eligible employees.
• Dental and vision benefits for full-time eligible employees.
• Voluntary insurance options.
• Company-sponsored life insurance.
• Free employee assistance program.
• Competitive paid time off.
• Company holidays.
• 401(k) retirement plan with company match.
• Discount programs for travel and entertainment.
• Location meal program.
• Overtime and overnight differentials.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED