Barista - Adobe FT

JDM GOLF LLC•Phoenix, AZ

4d•Onsite

About The Position

The Barista serves food and beverages in The Pantry, the grab-and-go market and coffee shop at the Adobe Clubhouse at the Arizona Biltmore Golf Club. The role provides exceptional customer service and helps create a welcoming atmosphere where guests can enjoy coffee drinks and light meals. The Barista prepares and serves coffee and tea, maintains the quality and cleanliness of the Pantry, handles transactions and inventory, and may work at banquet events. The position works primarily indoors and outdoors, with schedules that may include weekdays, weekends, and holidays based on business needs.

Requirements

High school diploma or GED.
Strong interpersonal and communication skills, including effective listening; friendly, approachable, and attentive service.
Basic coffee knowledge, including preparation of common coffee beverages.
Attention to detail, time-management skills, and organization.
Teamwork skills and ability to work efficiently in a fast-paced, high-volume environment.
Flexibility and adaptability to changes in workflow, menu items, or staffing; ability to remain calm during peak hours or challenging interactions.
Comfort with upselling.
Working knowledge of food-handling regulations and basic math skills.
Ability to use a point-of-sale (POS) system and the company human-resources/payroll self-service database.
Valid driver's license, as the position may use golf carts.
Unexpired Arizona food and liquor certifications.
At least 19 years of age and meeting age requirements to handle and serve alcoholic beverages.
Regular attendance; additional hours, including weekends, may regularly be required.
Ability to manage and prioritize multiple competing tasks in a fast-paced environment and seek supervisory assistance as appropriate.
Ability to talk and hear; regularly stand, walk, use hands and fingers to handle or feel objects, tools, or controls, and reach with hands and arms.
Frequently lift and/or move 25 to 50 pounds; close vision, focus adjustment, manual dexterity, and eye-hand coordination are required.
Ability to hear information conveyed to guests and members and work effectively in areas with ambient noise; extensive repetitive hand and wrist motion is required.

Nice To Haves

Previous experience as a barista or in a similar role.

Responsibilities

Greet guests and members warmly, answer menu questions, make recommendations based on preferences, and relay customer feedback to managers.
Prepare and serve teas and coffee beverages, including espresso, cappuccino, and latte.
Maintain standards for quality, cleanliness, and presentation; clean equipment and countertops, restock and sanitize work areas, and keep The Pantry clean and stocked, including sweeping floors.
Operate coffee brewing equipment, espresso machines, and other café equipment.
Handle cash, debit, and credit transactions and maintain accurate sales records.
Track and order food and beverage supplies, including coffee, milk, napkins, cups, and retail items.
Work at banquet events when scheduled.
Participate in pre-shift meetings, taste tests, and training.
Follow safety standards, use appropriate safety equipment, and follow personal hygiene guidelines.
Report to work regularly and on time, prepared to perform job duties; follow procedures and regulations and report issues to management.
Perform other duties as assigned.