Teller
Independence Bank • Frankfort, KY10d • Onsite
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Full Time Teller - Frankfort, KY
Independence Bank•Frankfort, KY
•Onsite
About The Position
A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation.
Requirements
- High School or GED
- One (1) year of teller experience required
- Customer service experience preferred
- Independence Bank Teller Certification within 6 months
- Requires completion of Teller Fundamentals and Teller Level Up training within three (3) months
- Customer/client orientation
- Cash handling
- Oral communication skills
- Problem-solving skills
- Accuracy and attention to detail
- Situational judgment skills
- Ability to maintain confidential information
Responsibilities
- Greets all customers and visitors when they enter the location lobby or approach the drive-thru
- Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash
- Identifies counterfeit currency
- Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
- Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards
- Exchanges foreign currency
- Performs services for customers including ordering bank cards and checks
- Records all transactions promptly, accurately, and in accordance with bank procedures
- Answers inquiries regarding checking and savings accounts and other bank related products
- Assists customers in solving account errors or problems, providing account balances, etc.
- Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination
- Promotes and maintains positive relations with all contacts, customers, and potential customers
- May be responsible for bank openings and/or closings
- May be required to work drive thru
- May be required to float to other locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
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